Sales Operations Specialist

Job not on LinkedIn

🔥 6 minutes ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📊 Sales Operations

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Manila Recruitment

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2010

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Manila Recruitment is a leading recruitment agency based in the Philippines, specializing in innovative talent sourcing and headhunting services. The agency provides a wide range of recruitment solutions including executive search, IT recruitment, offshore staffing solutions, remote staffing, and more. With a focus on understanding clients' strategic business objectives, Manila Recruitment offers tailored recruitment strategies for multinationals, corporations, and start-ups entering the Filipino market. The firm prides itself on a process-driven approach, offering comprehensive candidate guarantees and a database of over 250,000 candidates. Certified headhunters at Manila Recruitment are dedicated to passive candidate sourcing, ensuring quality hires that align with company culture and requirements.

📋 Description

• Provide essential coordination and administrative support to the commercial and sales team. • Expedite customer orders from multiple sources, including international and national FOB, international and national palletised, and DSV orders. • Check ship window availability with product / CN and highlight non-conforming dates. • Manage the Order Status Document, including inputting orders for review by various teams and applying pressure where securing production is critical. • Remove estimates (additions) when orders are placed and report back to the commercial team in the agreed format. • Interpret FOB shipment information from the China team and highlight issues. • Liaise with the China team and retailer merchandising teams, escalating issues to the National Account Manager / Channel Manager. • Build and maintain reports, including promotional calendars, estimates versus actuals, accruals versus spend files, and sales information. • Process retailer SOA claims to pre-agreed metrics. • Work with the partnerships team on SOA and promotional confirmations. • Coordinate retailer product set-up, deadlines, and launch dates with retailers and internal stakeholders. • Manage order planning, stock, and sales inputs. • Build presentations for range, pallet, and WIGIG offers created by the National Account Manager / Channel Manager. • Expedite orders, confirm whether stock has shipped, and highlight issues to the National Account Manager / Channel Manager. • Build the base for commercial summaries, with the National Account Manager / Channel Manager retaining ownership of the commercials. • Work closely with National Account Managers, Channel Managers, retailers, merchandising teams, internal stakeholders, and overseas teams.

🎯 Requirements

• Minimum 3–5 years of relevant experience in Sales Coordination, Sales Operations, Commercial Operations, Order Management, or a similar role. • Experience supporting commercial, sales, retail, or account management teams is highly preferred. • Experience coordinating with multiple stakeholders, customers, internal teams, and/or overseas teams is preferred. • Intermediate to good Excel skills, including maintaining reports, tracking data, and preparing commercial summaries. • Proficient in Microsoft Office, particularly Excel, Outlook, and PowerPoint. • Comfortable working with order management, sales, stock, promotional, and commercial reporting data. • Able to interpret information, identify discrepancies, and highlight potential issues. • Strong understanding of sales coordination and commercial support, rather than purely administrative or order-processing work. • Experience coordinating customer orders, shipments, stock, product launches, promotions, or retailer requirements is advantageous. • Able to monitor deadlines, follow up with relevant teams, and proactively resolve or escalate issues. • Commercially minded, with the confidence to challenge ideas, ask questions, and contribute to discussions rather than simply follow instructions. • Able to manage multiple priorities and stakeholders simultaneously. • Strong written and verbal communication skills. • Comfortable working with Sales/Account Managers, retailers, internal departments, and overseas teams. • Able to build positive working relationships while confidently following up and pushing for action when required. • Comfortable working in a role with multiple stakeholders and reporting lines, with no people-management responsibility. • Warm, calm, and quietly confident. • Trustworthy, reliable, and highly detail-oriented. • Organized and able to work autonomously. • Proactive and solutions-oriented. • Strong commercial awareness and good judgment. • Able to work effectively within a young, high-performing UK team. • Strong cultural fit and collaborative working style. • Monday to Friday availability, 3:00 PM–11:00 PM PH time (8:00 AM to 4:00 PM UK time).