MasAlto Capital
1 - 10 employees
đ¸ Finance
đ˘ Enterprise
Finance ⢠Sustainability ⢠Enterprise
MasAlto Capital is a family office that partners with tech and sustainable hospitality projects, driven by values like humility, creativity, and sustainability. Led by serial entrepreneur Vladimir Suarez, the company invests in forward-thinking startups and scale-ups, aiming to transform the world positively. With offices in Singapore and Panama, MasAlto Capital leverages its extensive experience and network to support entrepreneurs globally. The firm focuses on elevating promising ventures that align with its mission to make positive changes in the world, with over 20 teams supported around the globe.
Property Partner Success Specialist
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MasAlto Capital
1 - 10 employees
đ¸ Finance
đ˘ Enterprise
Finance ⢠Sustainability ⢠Enterprise
MasAlto Capital is a family office that partners with tech and sustainable hospitality projects, driven by values like humility, creativity, and sustainability. Led by serial entrepreneur Vladimir Suarez, the company invests in forward-thinking startups and scale-ups, aiming to transform the world positively. With offices in Singapore and Panama, MasAlto Capital leverages its extensive experience and network to support entrepreneurs globally. The firm focuses on elevating promising ventures that align with its mission to make positive changes in the world, with over 20 teams supported around the globe.
đ Description
⢠Guide new owners through the listing process ⢠Assist with account creation and membership activation ⢠Ensure all required documents are received ⢠Verify listing quality before publication ⢠Process membership payments ⢠Follow up on unpaid memberships ⢠Manage annual renewals ⢠Maintain accurate billing records ⢠Review listing content ⢠Recommend improvements ⢠Verify photos meet quality standards ⢠Ensure amenities and descriptions remain accurate ⢠Respond to owner questions ⢠Help owners maximize exposure ⢠Provide best practices ⢠Build long-term relationships ⢠Identify listings suitable for corporate requests ⢠Coordinate internally when Corporate Stays needs additional inventory ⢠Keep owner information current ⢠Update HubSpot and internal CRM ⢠Track onboarding progress ⢠Monitor renewal pipeline ⢠Prepare monthly reports
đŻ Requirements
⢠Excellent English (French or Spanish is a strong asset) ⢠Strong customer service skills ⢠Excellent organizational skills ⢠Experience with CRM systems (HubSpot preferred) ⢠Comfortable managing multiple projects simultaneously ⢠Detail-oriented ⢠Strong written communication ⢠Experience in hospitality, SaaS, property management, or account management preferred
đď¸ Benefits
⢠Flexible work arrangements
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