Manager – Technology, Digital Shared Services

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Mashreq

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1967

🏦 Banking

💸 Finance

💳 Fintech

Banking • Finance • Fintech

Mashreq is a leading financial institution based in the UAE, offering a wide range of banking services including personal, corporate, and investment banking. The bank focuses on providing innovative financial solutions to its customers and has a strong digital banking presence.

📋 Description

• Lead and mentor a team of technology professionals, fostering a collaborative and innovative work environment. • Oversee the implementation and management of Camunda-based solutions, ensuring optimal performance and scalability. • Collaborate with business stakeholders to understand their needs and translate them into effective technology solutions. • Drive the development and enhancement of digital shared services, focusing on the retail business segment. • Ensure the seamless onboarding of SME, individual retail customers, and credit card/personal loan journeys, utilizing Camunda implementation. • Stay updated with the latest trends and best practices in Camunda implementation and digital shared services. • Provide technical guidance and support to the team, ensuring high-quality deliverables. • Manage project timelines, budgets, and resources effectively, ensuring projects are delivered on time and within scope. • Build strong relationships with internal and external partners, fostering a culture of collaboration and knowledge sharing. • Continuously improve processes and systems, identifying and implementing opportunities for optimization.

🎯 Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field. • Minimum 8 years of experience in a technology leadership role, with a strong background in Camunda implementation. • Proven track record of leading and managing successful technology teams, preferably in a retail business environment. • In-depth knowledge of Camunda and its application in retail business segments, including customer onboarding and loan journeys. • Excellent project management skills, with the ability to handle multiple projects simultaneously. • Strong leadership and communication skills, with the ability to inspire and motivate a diverse team. • Analytical mindset with a problem-solving approach, able to identify and resolve complex issues. • Experience working in a fast-paced, dynamic environment, with a focus on delivering high-quality results. • Ability to work collaboratively with cross-functional teams and stakeholders. • Up-to-date with the latest technology trends and best practices in the industry.