Senior Manager – Technology, IBG & Ops, Payment Gateways

🔥 4 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟠 Senior

⚙️ Operations

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Mashreq

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1967

🏦 Banking

💸 Finance

💳 Fintech

Banking • Finance • Fintech

Mashreq is a leading financial institution based in the UAE, offering a wide range of banking services including personal, corporate, and investment banking. The bank focuses on providing innovative financial solutions to its customers and has a strong digital banking presence.

📋 Description

• Manage critical applications of the bank payments processing platform • Work with business stakeholders, internal teams, and vendors on product roadmaps and payment platform/process improvements • Align payments product delivery and support strategy with management objectives and goals • Ensure strategic vendor partnerships and align product and industry roadmaps with business strategy • Guide and mentor the team while ensuring high-quality delivery and cross-functional expertise • Manage onshore, offshore, and vendor resources supporting payment applications and project deliveries • Assess initiatives and provide recommendations to support and enhance systems • Manage stakeholder relationships across business, technology, and clients • Ensure projects and initiatives align with business objectives and act as the highest internal project escalation level • Support payment platform solution delivery across nine countries and different support time zones • Assist project delivery teams with requirements and concepts and verify functionality and resolutions • Collaborate with Product Owners and team members on product and delivery planning • Conduct reviews and planning with the team • Manage change delivery within SLA, schedule, budget, and scope parameters • Manage the SDLC from business requirements through technical specifications, delivery, and post-implementation maintenance • Review business requirements against existing and proposed systems and recommend approaches • Analyze functional requirement change impacts on existing systems • Drive System Requirement Specifications and Functional Specifications documentation • Guide development teams in issue resolution and maintain functional knowledge repositories • Provide status and senior management reporting • Ensure adherence to bank processes and procedures, change management, testing, release, problem, and incident management controls

🎯 Requirements

• Cross border team management experience • Strong business orientation and domain knowledge to comprehend user requirements • Strong organizational, team building, and leadership qualities • Engineer / Post Graduate with 12–14 years of experience in Project / Program management of financial services • Core banking / FLEXCUBE hands-on experience and implementation • 2–3 years in team management, project management, and managing program implementation • Knowledge of the banking domain • Experience with product designing and implementation aligned with business requirements • Strong understanding of SDLC processes • Strong interpersonal communication skills • Experience in banking operations, particularly Core Banking, General Ledger, Loans, Payments, Trade Finance, and related banking channels • Exposure to manual testing of banking software applications is a plus • Experience in banking production support is an advantage • Excellent project management experience