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CRM Consultant

Job not on LinkedIn

🕒 September 24

🇧🇷 Brazil – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

🏆 Customer Success

Where this job comes from

Posted on Massive Rocket | Data & CRM Consultancy's careers page, not through a job board

First seen by Remote Rocketship September 24

Still open on Massive Rocket | Data & CRM Consultancy's site. Checked 2 hours ago.

Logo of Massive Rocket | Data & CRM Consultancy

Massive Rocket | Data & CRM Consultancy

51 - 200 employees

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Massive Rocket is a global data and CRM consultancy that operates at the intersection of modern marketing, product, and engineering. Specializing in Snowflake and Braze, Massive Rocket helps digital marketing teams connect with product and engineering departments to deliver personal, relevant, and human customer experiences at scale. The company offers a range of services including customer data management, customer engagement, marketing technology solutions, data engineering, and analytics. Massive Rocket collaborates with leading technology providers to assist in the deployment, integration, and operation of marketing technology stacks.

📋 Description

• Plan, execute, and optimize CRM campaigns across email, SMS, push notifications, content cards, and WhatsApp • Lead execution of CRM initiatives within the Braze platform for clients across various channels • Configure and customize Braze to implement agreed-upon strategies and campaigns • Design and execute targeted marketing campaigns using Braze messaging capabilities • Use Braze segmentation and personalization features to tailor campaigns to audience segments • Collaborate with strategy teams and stakeholders to align strategy and execution • Partner with clients to understand needs and develop tailored solutions • Manage and analyze large datasets to understand customer behavior and trends • Master Braze features to deliver innovative client solutions • Create relevant documentation and reports, including campaign performance metrics • Guide the project team to ensure seamless execution, efficient operations, and client satisfaction

🎯 Requirements

• 5+ years of experience as a Marketing Automation Specialist in the CRM space • Strong skills working with Braze, Salesforce Marketing Cloud, or HubSpot • Attention to detail, including QA of CRM campaigns, integrations, and relevant documentation • Strong knowledge of digital marketing • Understanding of relational databases and data structures • Ability to work proactively in cross-functional teams • Strong interpersonal and communication skills gained through experience in a client service environment • Experience working in an agency setting or client-facing roles • C1 level of English proficiency • Braze certifications such as Practitioner or Marketer are helpful • Extensive experience with the Braze platform is helpful • Experience in data analysis leveraging SQL is helpful

🏖️ Benefits

• Remote work arrangement • Entrepreneurial culture with ownership, collaboration, and growth opportunities

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