
51 - 200 employees
đź Consulting
đŚ Logistics
đŁ Marketing
Consulting ⢠Logistics ⢠Marketing
Massive Rocket is a global data and CRM consultancy that operates at the intersection of modern marketing, product, and engineering. Specializing in Snowflake and Braze, Massive Rocket helps digital marketing teams connect with product and engineering departments to deliver personal, relevant, and human customer experiences at scale. The company offers a range of services including customer data management, customer engagement, marketing technology solutions, data engineering, and analytics. Massive Rocket collaborates with leading technology providers to assist in the deployment, integration, and operation of marketing technology stacks.
đĽ 0 minutes ago
đ§đˇ Brazil â Remote
âł Contract/Temporary
đĄ Mid-level
đ Senior
đ Customer Success
đť Ghost score 16%
Improve your chances of getting an interview by checking your resume score before you apply.

51 - 200 employees
đź Consulting
đŚ Logistics
đŁ Marketing
Consulting ⢠Logistics ⢠Marketing
Massive Rocket is a global data and CRM consultancy that operates at the intersection of modern marketing, product, and engineering. Specializing in Snowflake and Braze, Massive Rocket helps digital marketing teams connect with product and engineering departments to deliver personal, relevant, and human customer experiences at scale. The company offers a range of services including customer data management, customer engagement, marketing technology solutions, data engineering, and analytics. Massive Rocket collaborates with leading technology providers to assist in the deployment, integration, and operation of marketing technology stacks.
⢠Plan, execute, and optimize CRM campaigns across email, SMS, push notifications, content cards, and WhatsApp ⢠Lead execution of CRM initiatives within the Braze platform for clients across various channels ⢠Configure and customize Braze to implement agreed-upon strategies and campaigns ⢠Design and execute targeted marketing campaigns using Braze messaging capabilities ⢠Use Braze segmentation and personalization features to tailor campaigns to audience segments ⢠Collaborate with strategy teams and stakeholders to align strategy and execution ⢠Partner with clients to understand needs and develop tailored solutions ⢠Manage and analyze large datasets to understand customer behavior and trends ⢠Master Braze features to deliver innovative client solutions ⢠Create relevant documentation and reports, including campaign performance metrics ⢠Guide the project team to ensure seamless execution, efficient operations, and client satisfaction
⢠5+ years of experience as a Marketing Automation Specialist in the CRM space ⢠Strong skills working with Braze, Salesforce Marketing Cloud, or HubSpot ⢠Attention to detail, including QA of CRM campaigns, integrations, and relevant documentation ⢠Strong knowledge of digital marketing ⢠Understanding of relational databases and data structures ⢠Ability to work proactively in cross-functional teams ⢠Strong interpersonal and communication skills gained through experience in a client service environment ⢠Experience working in an agency setting or client-facing roles ⢠C1 level of English proficiency ⢠Braze certifications such as Practitioner or Marketer are helpful ⢠Extensive experience with the Braze platform is helpful ⢠Experience in data analysis leveraging SQL is helpful
⢠Remote work arrangement ⢠Entrepreneurial culture with ownership, collaboration, and growth opportunities
Apply Nowđ 4 days ago
Client Success Specialist translating client goals into creative direction for Deer Designerâs design subscription service. Improving briefs, communication, workflows, and client outcomes remotely from Brazil.
đ September 3
Analista de CRM configurando campanhas de e-mail e SMS para as operaçþes internacionais do Grupo Boticårio, grupo brasileiro de beleza. Ajustando HTML e otimizando Salesforce.
đŁď¸đ§đˇđľđš Portuguese Required
đ September 2
Analista de Customer Success gerindo retenção e expansão de carteiras para empresa de aceleração de vendas digitais. Estruturando processos, jornadas e indicadores de relacionamento.
đŁď¸đ§đˇđľđš Portuguese Required
đ August 25
Onboarding Success Manager guiding customers and team members through Oysterâs global employment platform onboarding. Managing documentation, escalations, contracts, and data accuracy remotely.
đ§đˇ Brazil â Remote
đľ R$150k - R$200k / year
âł Contract/Temporary
đĄ Mid-level
đ Senior
đ Customer Success
đ July 30
Analista de Customer Success na Stark Business, garantindo resultados de marketing para clĂnicas e cirurgiĂľes plĂĄsticos. Gerenciando performance, retenção, carteira e oportunidades de expansĂŁo.
đŁď¸đŞđ¸ Spanish Required
đŁď¸đ§đˇđľđš Portuguese Required