Maxtrack
201 - 500 employees
Founded 1999
📦 Logistics
🔧 Hardware
🚗 Transport
Logistics • Hardware • Transport
Maxtrack is a Latin American technology company specializing in high-performance vehicle tracking, telematics and fleet management. It provides hardware (proprietary GPS devices) and software platforms for real-time monitoring and operational intelligence across cargo transport, passenger transport, agribusiness, mining, utilities and light fleets. Maxtrack emphasizes AI-driven data and video/image processing, LoRa connectivity, fuel-consumption management and large-scale deployments—reporting ~25 years in market, monitoring more than 3 million vehicles and operating tens of millions of devices and AI workloads in Brazil. Its customers include large transport and logistics operators and utilities.
Junior Support Analyst – Customer Service
🕒 September 1
🗣️🇧🇷🇵🇹 Portuguese Required
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
Maxtrack
201 - 500 employees
Founded 1999
📦 Logistics
🔧 Hardware
🚗 Transport
Logistics • Hardware • Transport
Maxtrack is a Latin American technology company specializing in high-performance vehicle tracking, telematics and fleet management. It provides hardware (proprietary GPS devices) and software platforms for real-time monitoring and operational intelligence across cargo transport, passenger transport, agribusiness, mining, utilities and light fleets. Maxtrack emphasizes AI-driven data and video/image processing, LoRa connectivity, fuel-consumption management and large-scale deployments—reporting ~25 years in market, monitoring more than 3 million vehicles and operating tens of millions of devices and AI workloads in Brazil. Its customers include large transport and logistics operators and utilities.
📋 Description
• Handle support requests via telephone, WhatsApp, and the ticketing system. • Record information in the customer service system. • Identify basic issues. • Perform simple, standardized procedures. • Escalate more complex requests to higher support tiers. • Monitor the status of support cases. • Guide users on how to use the system. • Update ticket information and supporting evidence.
🎯 Requirements
• Currently pursuing or have completed a degree or qualification in Information Technology or a related field. • Intermediate Excel skills. • Customer service experience.
🏖️ Benefits
• Medical insurance • Pharmacy benefit program • Profit-sharing bonus (PLR) • Life insurance • Dental insurance • Wellhub (formerly Gympass) • Meal allowance • Education Incentive Program • Company-issued mobile phone • Onhappy (travel discount platform) • Zenklub • Work from home
Apply NowSimilar Jobs
🕒 August 19
Analista de suporte técnico remoto para o ERP Omie, plataforma de gestão empresarial. Atendimento a clientes, resolução de dúvidas e encaminhamento de problemas sistêmicos.
🗣️🇧🇷🇵🇹 Portuguese Required
🕒 August 12
Analista de Suporte de TI prestando atendimento remoto e monitorando sistemas para cliente nacional de telecomunicações da Icaro Tech. Resolução de incidentes, manutenção preventiva e gestão de tickets.
🗣️🇧🇷🇵🇹 Portuguese Required
🕒 August 11
Analista de suporte técnico remoto na Mercafacil, plataforma de inteligência de varejo. Atendimento de chamados, troubleshooting de sistemas, configuração de softwares e acompanhamento de SLA.
🇧🇷 Brazil – Remote
💰 Venture Round on 2021-12
⏰ Full Time
🟢 Junior
📞 Support Engineer
🚫👨🎓 No degree required
🗣️🇧🇷🇵🇹 Portuguese Required
🕒 July 30
Analista de Suporte Técnico de Redes monitorando, configurando e solucionando incidentes em redes de telecomunicações. Garantindo segurança, desempenho e disponibilidade das redes dos clientes da LV Network.
🇧🇷 Brazil – Remote
💵 R$0 - R$2.7k / month
⏰ Full Time
🟢 Junior
📞 Support Engineer
🚫👨🎓 No degree required
🗣️🇧🇷🇵🇹 Portuguese Required
🕒 July 27
Analista de Suporte Jr. prestando suporte a usuários e sustentando sistemas na NKAN TECH, consultoria de tecnologia. Atuando com Azure, GitHub, cibersegurança, LGPD e continuidade de serviços.
🗣️🇧🇷🇵🇹 Portuguese Required
