Maxtrack
201 - 500 employees
Founded 1999
📦 Logistics
🔧 Hardware
🚗 Transport
Logistics • Hardware • Transport
Maxtrack is a Latin American technology company specializing in high-performance vehicle tracking, telematics and fleet management. It provides hardware (proprietary GPS devices) and software platforms for real-time monitoring and operational intelligence across cargo transport, passenger transport, agribusiness, mining, utilities and light fleets. Maxtrack emphasizes AI-driven data and video/image processing, LoRa connectivity, fuel-consumption management and large-scale deployments—reporting ~25 years in market, monitoring more than 3 million vehicles and operating tens of millions of devices and AI workloads in Brazil. Its customers include large transport and logistics operators and utilities.
Junior Support Analyst – Customer Service
Job not on LinkedIn
🔥 10 minutes ago
🗣️🇧🇷🇵🇹 Portuguese Required
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
Maxtrack
201 - 500 employees
Founded 1999
📦 Logistics
🔧 Hardware
🚗 Transport
Logistics • Hardware • Transport
Maxtrack is a Latin American technology company specializing in high-performance vehicle tracking, telematics and fleet management. It provides hardware (proprietary GPS devices) and software platforms for real-time monitoring and operational intelligence across cargo transport, passenger transport, agribusiness, mining, utilities and light fleets. Maxtrack emphasizes AI-driven data and video/image processing, LoRa connectivity, fuel-consumption management and large-scale deployments—reporting ~25 years in market, monitoring more than 3 million vehicles and operating tens of millions of devices and AI workloads in Brazil. Its customers include large transport and logistics operators and utilities.
📋 Description
• Handle support requests via phone, WhatsApp, and the ticketing system. • Record information in the customer service system. • Identify basic issues. • Perform simple, standardized procedures. • Escalate more complex requests to higher support tiers. • Monitor the status of support cases. • Guide users on how to use the system. • Update ticket information and supporting evidence.
🎯 Requirements
• Currently pursuing or have completed a degree or qualification in Information Technology or a related field. • Intermediate Excel skills. • Customer service experience. • Availability to work from 7:00 a.m. to 2:40 p.m. on a 6-days-on, 1-day-off schedule.
🏖️ Benefits
• Medical insurance • Dental insurance • Pharmacy discount program • Life insurance • Meal/food allowance • Profit-sharing bonus (PLR) • Wellhub (formerly Gympass) • Zenklub • Education Incentive Program • Company-provided mobile phone • OnHappy (travel discount platform) • Work from home
Apply NowSimilar Jobs
🕒 2 days ago
Junior Support Engineer optimizing cloud infrastructure, cloud costs, and observability for Dadosfera’s Data, AI, and Analytics platform. Supporting engineering and data teams across AWS, GCP, or Oracle Cloud.
🇧🇷 Brazil – Remote
💰 $1.8M Seed Round on 2022-06
⏰ Full Time
🟢 Junior
📞 Support Engineer
🚫👨🎓 No degree required
AWS
Cloud
Google Cloud Platform
Kubernetes
Oracle
Terraform
🕒 3 days ago
Analista de suporte RPA no Grupo Elo, empresa de relacionamento entre marcas e consumidores. Monitoramento, manutenção e resolução de falhas em automações, integrações e aplicações.
🗣️🇧🇷🇵🇹 Portuguese Required
RPA
SQL
.NET
🕒 3 days ago
Analista de suporte técnico atendendo clientes do software de gestão empresarial Omie via chat e telefone. Solução de dúvidas, acesso remoto e encaminhamento de problemas sistêmicos.
🗣️🇧🇷🇵🇹 Portuguese Required
🕒 4 days ago
Analista de Suporte Júnior na HRTech Impulseup, atendendo clientes via chat, tickets e WhatsApp. Investigando problemas e validando dados para melhorar a experiência na plataforma.
🗣️🇧🇷🇵🇹 Portuguese Required
🕒 4 days ago
Analista de Atendimento Júnior em programas de suporte ao paciente da Funcional Health Tech. Atendendo pacientes, mantendo cadastros e reportando eventos de farmacovigilância.
🗣️🇧🇷🇵🇹 Portuguese Required
