Junior Support Analyst – NOC

Job not on LinkedIn

🔥 10 minutes ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟢 Junior

📞 Support Engineer

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Maxtrack

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1999

📦 Logistics

🔧 Hardware

🚗 Transport

Logistics • Hardware • Transport

Maxtrack is a Latin American technology company specializing in high-performance vehicle tracking, telematics and fleet management. It provides hardware (proprietary GPS devices) and software platforms for real-time monitoring and operational intelligence across cargo transport, passenger transport, agribusiness, mining, utilities and light fleets. Maxtrack emphasizes AI-driven data and video/image processing, LoRa connectivity, fuel-consumption management and large-scale deployments—reporting ~25 years in market, monitoring more than 3 million vehicles and operating tens of millions of devices and AI workloads in Brazil. Its customers include large transport and logistics operators and utilities.

📋 Description

• Monitor customer WhatsApp groups and identify reported issues • Quickly resolve issues when a known solution is available • Investigate new issues by gathering information and understanding their root cause • Escalate issues to the appropriate team for resolution • Confirm with the customer that the issue has been resolved • Document each solution identified to streamline future support

🎯 Requirements

• Intermediate Excel skills • Knowledge of Python • Basic knowledge of Linux • Experience with NOC operations, technical support, or telecommunications is a plus • Experience with ticketing tools such as Zendesk, Monday.com, or similar is a plus • University degree, as specified in the education requirements of the job posting

🏖️ Benefits

• Medical insurance • Dental insurance • Pharmacy benefits • Profit-sharing program (PLR) • Life insurance • Meal allowance • Wellhub (formerly Gympass) • Zenklub • Onhappy (travel discount platform) • Company-issued mobile phone • Education Incentive Program • Remote work