Maxtrack
201 - 500 employees
Founded 1999
📦 Logistics
🔧 Hardware
🚗 Transport
Logistics • Hardware • Transport
Maxtrack is a Latin American technology company specializing in high-performance vehicle tracking, telematics and fleet management. It provides hardware (proprietary GPS devices) and software platforms for real-time monitoring and operational intelligence across cargo transport, passenger transport, agribusiness, mining, utilities and light fleets. Maxtrack emphasizes AI-driven data and video/image processing, LoRa connectivity, fuel-consumption management and large-scale deployments—reporting ~25 years in market, monitoring more than 3 million vehicles and operating tens of millions of devices and AI workloads in Brazil. Its customers include large transport and logistics operators and utilities.
Junior Support Analyst – SPTrans
Job not on LinkedIn
🔥 1 hour ago
🗣️🇧🇷🇵🇹 Portuguese Required
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Maxtrack
201 - 500 employees
Founded 1999
📦 Logistics
🔧 Hardware
🚗 Transport
Logistics • Hardware • Transport
Maxtrack is a Latin American technology company specializing in high-performance vehicle tracking, telematics and fleet management. It provides hardware (proprietary GPS devices) and software platforms for real-time monitoring and operational intelligence across cargo transport, passenger transport, agribusiness, mining, utilities and light fleets. Maxtrack emphasizes AI-driven data and video/image processing, LoRa connectivity, fuel-consumption management and large-scale deployments—reporting ~25 years in market, monitoring more than 3 million vehicles and operating tens of millions of devices and AI workloads in Brazil. Its customers include large transport and logistics operators and utilities.
📋 Description
• Monitor the support queue in Zendesk. • Perform initial ticket triage. • Interact with customers via tickets or chat. • Perform basic remote tests. • Open service orders (OS) for support tasks.
🎯 Requirements
• Knowledge of tracking/telemetry platforms. • Experience with ERP or field CRM systems. • Familiarity with tracking components. • Understanding of SLA concepts.
🏖️ Benefits
• Medical insurance • Life insurance • Meal allowance • Dental insurance • Wellhub (formerly Gympass) • Education Assistance Program • Zenklub • Corporate mobile phone • Onhappy (travel discount platform)
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