Senior Revenue Operations Manager – US

🕒 May 14

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Maze

51 - 200 employees

Founded 2018

☁️ SaaS

⚡ Productivity

🏢 Enterprise

SaaS • Productivity • Enterprise

Maze is a user research platform that accelerates the process of gathering and analyzing user insights. It enables companies to efficiently conduct studies, recruit participants, and make data-driven decisions quickly, all within a single platform. Maze offers features like prototype testing, usability studies, and automated reporting, making research faster and more accessible across various stages of development. It caters to a wide range of industries, including financial services, insurance, tech, and software. The platform emphasizes data security and GDPR compliance, offering enterprise-grade features like secure data transmission, access control, and private workspaces. Maze aims to democratize research, allowing teams to collect feedback and insights at the speed of product development, enhancing user experiences through informed decisions.

📋 Description

• Diagnose funnel performance, identify bottlenecks, and recommend actions to improve velocity, conversion, and forecast predictability • Lead cross-functional initiatives that improve efficiency, scalability, and operational rigor across the revenue engine • Define and execute our AI transformation strategy across GTM, including smarter prospecting, automated insights, and Customer Success workflows • Own and evolve the GTM tech stack across marketing, sales, and post-sales functions, while building AI-first automations and workflows**Current tools include Salesforce, HubSpot, Clay, Outreach, and Gong, though our stack will continue to evolve • Improve data quality and operational reliability through automated audits, enrichment workflows, and scalable data governance practices • Own and optimize our enrichment engine and core GTM data infrastructure • Support key operational processes including deal desk, onboarding, and day-to-day GTM execution

🎯 Requirements

• 5+ years of experience in Revenue Operations, Sales Operations, GTM Operations, or GTM Engineering • Proven track record managing and optimizing a modern GTM tech stack, including CRM, sequencing, enrichment, and analytics tools • Experience redesigning business processes and leading cross-functional operational transformation initiatives • Demonstrated success identifying, piloting, and scaling AI and automation use cases within business operations • Strong understanding of end-to-end GTM workflows across Sales, Customer Success, Partnerships, and Solutions Architecture • Ability to bring structure to ambiguity by building frameworks, roadmaps, and execution plans • Excellent stakeholder management and communication skills with the ability to build trust quickly across teams • Bias for action and continuous improvement — you move quickly, learn fast, and iterate often • Bonus points for experience with SQL and API integrations

🏖️ Benefits

• Health insurance with international coverage, vision, and dental: 100% of the team member premium paid • For some locations, coverage options vary, please see our benefits pages for more information • Free access to proper mental health care, unlimited virtual therapy sessions (with a human) and 24/7 access to resources • Life and Disability Insurance, 100% of the team member premium paid • Flexible time off • Meaningful equity • Company retreats, fully paid for by Maze • New MacBook (laptop), paid for by Maze • Paid Family leave: 16 weeks for birth or adoptive parents • $500/month to be used for dependent health insurance coverage • If you don't have dependents to add to your plan, you will still get access to this money to be used at your discretion to get the benefits that matter to you with our flexible a-maze-ing benefits - gym memberships, co-working spaces, food, travel, whatever! • $1,500 remote work setup fund to ensure you can set up a productive work space • Flexible work schedule where you manage your own working hours • Monthly Bonus.ly points that are awarded to others to recognize teamwork, dedication and helpfulness - points can be cashed out for gift cards and more • Virtual social engagements randomly throughout the year • SWAG, we have some really cool swag • Open, transparent culture that includes virtual: coffee chats, bi-weekly all-hands meetings, and more

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