Key Account Manager

🕒 May 1

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Meeting Tomorrow

WebsiteLinkedInAll Job Openings

51 - 200 employees

Event Planning

Meeting Tomorrow is a leading nationwide AV and event technology partner, specializing in event production, planning, and equipment rentals for companies across the United States and Canada. They offer a comprehensive range of services including audio-visual support, creative services, and logistics management, tailored to both virtual and hybrid events. With a focus on efficiency and precision, Meeting Tomorrow aims to streamline the event planning process for their clients, ensuring consistent results across multiple events. Their values of kindness, commitment, and humility are integral to their operations, as they work closely with clients to exceed expectations in high-stakes event environments.

📋 Description

• A portfolio of 8 to 10 top enterprise accounts opened by our sales reps • Account retention and year-over-year growth (this is your quota) • Trust transition: taking accounts from the rep who opened the door and becoming the client's primary partner • Quarterbacking the sales process across sales, creative, and production teams • Proactive scoping of new opportunities inside your accounts • Proposals and client pitches (Production Managers build the technical quotes) • Light post-sale oversight to make sure delivery teams are set up for success • Build deep relationships with multiple stakeholders inside each account, from program owners to executive sponsors • Take ownership of accounts opened by sales reps and earn the client's trust to become their primary point of contact • Map each client's full annual event calendar and proactively position Meeting Tomorrow for every opportunity • Scope new programs with the client, build the proposal, and pitch the work • Coordinate sales, creative, and production teams through the deal cycle to ensure a clean handoff to delivery • Conduct regular business reviews to communicate value, surface satisfaction, and align on priorities • Maintain CRM hygiene: pipeline, account notes, contact maps, and forecast accuracy • Represent Meeting Tomorrow at industry events, client dinners, and select onsite programs (~10% travel)

🎯 Requirements

• 4+ years in account management, client success, or B2B sales • Account management experience at an event agency strongly preferred • Track record of retaining and growing complex enterprise accounts with retention metrics you can speak to • Experience taking over accounts from a sales rep or another owner and successfully becoming the client's primary partner • Comfort navigating multi-stakeholder accounts: managing the day-to-day contact and earning credibility with the VP in the room • CRM fluency required (NetSuite, Salesforce, HubSpot, or similar). NetSuite a plus • Production knowledge is a plus but trainable. We'll teach you the technical side if you bring everything else

🏖️ Benefits

• Medical, dental, and vision plan options • Employer paid STD, LTD, Life Insurance, and EAP access • 401k with employer matching up to 4% • 16 PTO days (increases with tenure) + 9 paid holidays • Annual profit-sharing bonus • 12 weeks 100% paid parental leave (maternity, paternity, adoption) • $50 Monthly fitness reimbursement • Monthly stipends for internet and/or cell • Company donation(s) to your charities of choice (up to $1,000 annually) • Regular social events and learning opportunities