Revenue Operations Analyst

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Marigold

1001 - 5000 employees

🤝 B2B

☁️ SaaS

B2B • Marketing • SaaS

Marigold is a company that specializes in AI-powered relationship marketing solutions. It offers a variety of products and services designed to help businesses build, maintain, and strengthen customer relationships. Their offerings include email marketing, personalized campaigns, and cross-channel customer engagement tools through platforms like Campaign Monitor, Cheetah Digital, Emma, Sailthru, Selligent, and Vuture. Marigold aims to enhance marketers' capabilities in data management, Real-time personalization, and customer loyalty, servicing industries such as agencies, financial services, higher education, media, and retail. Their goal is to transform marketing efforts into long-standing, meaningful customer relationships that maximize lifetime customer value.

📋 Description

• Support day-to-day Revenue Operations processes across Salesforce, Campaign Monitor, partner operations, and renewal workflows. • Maintain CRM data quality by assisting with account hierarchy management, duplicate resolution, account maintenance, and other data hygiene initiatives. • Create and maintain reports and dashboards that provide visibility into campaigns, pipeline, partner performance, renewals, and operational metrics. • Collaborate with Sales, Marketing, Customer Success, Finance, Partner, and Revenue Operations teams to troubleshoot operational issues and ensure processes run efficiently. • Assist with documenting operational processes and identifying opportunities to improve workflows, data quality, and team efficiency. • Support special projects and continuous improvement initiatives that help scale the Revenue Operations function.

🎯 Requirements

• 1–3 years of professional experience in Revenue Operations, Sales Operations, Marketing Operations, Customer Operations, business operations, or a related role, including internships or equivalent experience. • Working knowledge of Salesforce or another CRM platform. • Strong attention to detail with a commitment to maintaining accurate, high-quality data. • Experience using spreadsheets, reports, or business systems to organize and analyze information. • Strong organizational, analytical, and problem-solving skills. • Excellent written and verbal communication skills with the ability to collaborate across teams. • Experience supporting Salesforce data management, account hierarchies, or data quality initiatives is a nice to have. • Familiarity with Campaign Monitor or other marketing automation platforms is a nice to have. • Exposure to partner operations, lead management, or customer renewal processes is a nice to have. • Salesforce Trailhead experience or Salesforce Administrator certification is a nice to have. • Experience documenting business processes or supporting operational improvements is a nice to have.

🏖️ Benefits

• Competitive benefits including medical, dental, vision, life, accident, disability, supplemental health benefits, FSA, EAP, and pet insurance. • Generous time off (we call it Open Time Away), paid holidays, and a birthday benefit day. • Paid Volunteer Time. • 401(k) plan with company matching. • Employee-centric and supportive remote work environment with flexibility. • Support for life events, including paid parental leave.

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