Outbound Customer Advisor – Inside Sales, Digital Medical Products

🔥 41 minutes ago

🇩🇪 Germany – Remote

💵 €2.5k - €3k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

⬇️ Inside Sales

🗣️🇩🇪 German Required

Where this job comes from

Posted on memodio's careers page, not through a job board

First seen by Remote Rocketship 41 minutes ago

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memodio

1 - 10 employees

🏥 Healthcare

💼 Consulting

🍽️ Food & Beverage

💰 $436.2k Seed Round - memodio on 2023-02

Healthcare • Consulting • Food & Beverage

memodio is a digital therapeutic mobile app designed for people (primarily aged 50+) experiencing increasing forgetfulness or early-stage dementia. The app delivers an individualized, evidence-based program of cognitive exercises, movement, nutrition guidance and everyday strategies, developed with physicians and psychologists and validated in clinical studies. memodio is provided as a DiGA in Germany, is reimbursable by statutory health insurers (free for patients with a prescription), and emphasizes data security and compliance with European standards.

📋 Description

• Explain the benefits of the memodio app to warm leads, motivate them to obtain a prescription, and support them through to final product usage • Provide operational support and onboarding for new customers • Communicate with existing customers • Carefully document customer interactions in the CRM system and other tools • Continuously monitor customer feedback and performance KPIs and identify opportunities for optimization • Collaborate with various teams to ensure a seamless and successful customer journey

🎯 Requirements

• Experience in outbound sales, telesales, or telephone-based customer acquisition • Excellent communication skills and a persuasive manner on the phone • Structured, independent working style and a hands-on mentality • Interest in digital health solutions and prevention • Very strong technical understanding of performance marketing • Experience in telephone sales or lead generation • Ability to conduct structured conversations and generate interest • Experience with CRM systems, ideally HubSpot • High resilience and motivation • Fluent German, both written and spoken • Experience in healthcare or working with physicians/medical facilities (a plus) • Experience in B2B sales or healthcare sales (a plus) • Brief informal cover letter, up-to-date CV, and earliest possible start date

🏖️ Benefits

• Attractive bonus compensation: High performance bonuses for completed sales, with no cap • Home-office first: 100% remote – work from anywhere in Germany • Modern setup provided, including laptop, headset, and software • No cold calling: You will work with warm leads who are already interested in memodio • Work creatively and agilely: Your conversations and ideas generate directly measurable results • Excellent development opportunities in Sales or Business Development • Permanent employment contract

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