Field Service Technician II

🕒 April 14

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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Mitsubishi Electric Power Products, Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1985

⚡ Energy

🚗 Transport

🔧 Hardware

Energy • Transport • Hardware

Mitsubishi Electric Power Products, Inc. is engineering the infrastructure of the future with a focus on electric power, electronic technologies, and smart grid software. They provide a wide range of innovative products and services including high voltage power transmission, medium voltage power distribution, circuit breakers, transformers, and renewable energy solutions. MEPPI is dedicated to supporting sustainable energy initiatives, serving markets such as rail transportation and large-scale video displays with advanced technological solutions.

📋 Description

• Perform start-up service, preventative and remedial maintenance, field modifications, and testing of power quality products. • Provide technical support to internal and external customers, including third-party service organizations and end users. • Inspect, test, and document failed products, components, and systems prior to return to the factory, detailing defects and operational status. • Schedule and provide on-call emergency technical support and field service. • Partner with other MEPPI departments to identify solutions that improve performance and customer protection. • Identify, evaluate, and repair routine product failures; escalate non-routine issues as needed. • Recommend service product offerings, such as battery upgrades, to maximize customers long-term investments. • Resolve malfunctions to a board level in UPS systems with minimal guidance. • Maintain service records and produce detailed documentation on the repair and inspection of UPS and energy storage equipment. • Guide less experienced technicians in troubleshooting system failures. • Submit accurate expense reports in accordance with company policies.

🎯 Requirements

• Associate degree in Electrical, Electronics, or related technical field, with 4 years of experience in troubleshooting and repairing technical, electrical, or electronic products or equivalent education and experience. • Intermediate knowledge of UPS products, services, and peripherals, plus advanced proficiency in mechanical and electronic test equipment. • Advanced analytical and problem-solving skills with the ability to diagnose complex issues. • OSHA-10 Construction and NFPA-70E certification. • Advanced interpersonal, communication, and presentation skills to interact effectively with customers, employees, and suppliers. • Ability to read and interpret detailed equipment schematics and facility one-line drawings; basic knowledge of communication and networking protocols. • Advanced computer skills, especially with Microsoft Office and MRP/ERP business systems.

🏖️ Benefits

• MEPPI pays 90% of the cost for medical, dental, and vision plans. • 401(k) plan with company match up to 4%. • Vacation eligibility after 90 days, plus 12 paid holidays per year. • Training programs and educational assistance to support your growth. • Profit sharing and employee discounts on MEPPI products and services.