Senior Field Service Technician – HVAC

🕒 April 13

🌵 Arizona – Remote

🌵 Arizona – Remote

⏰ Full Time

🟠 Senior

🔧 Field Service Engineer

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Mitsubishi Electric Power Products, Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1985

⚡ Energy

🚗 Transport

🔧 Hardware

Energy • Transport • Hardware

Mitsubishi Electric Power Products, Inc. is engineering the infrastructure of the future with a focus on electric power, electronic technologies, and smart grid software. They provide a wide range of innovative products and services including high voltage power transmission, medium voltage power distribution, circuit breakers, transformers, and renewable energy solutions. MEPPI is dedicated to supporting sustainable energy initiatives, serving markets such as rail transportation and large-scale video displays with advanced technological solutions.

📋 Description

• Lead Complex Service Projects: Plan, coordinate, and execute service projects for IT Cooling systems at CPSD customer locations, ensuring work is completed safely, efficiently, and to specification. • Install, Start Up, and Commission Systems: Perform and oversee installations, system start-ups, commissioning, and field modifications for advanced IT Cooling products with minimal supervision. • Troubleshoot With Expertise: Diagnose and resolve complex mechanical, electrical, and controls-related failures across IT Cooling systems using advanced troubleshooting techniques. • Direct and Mentor Others: Lead contractors, MEPPI-designated personnel, technicians, and authorized service providers through all phases of service projects. • Provide Technical Support: Deliver expert technical support via phone and email to internal teams, customers, third-party service organizations, and end users. • Respond When It Counts: Provide emergency technical support and on-call field service to resolve critical cooling issues and restore system operation. • Coordinate for Success: Schedule technical sales and service support activities, including emergency service calls, and assist in resolving service conflicts that arise during project execution. • Support Product Development: Assist engineering and product teams by identifying field issues and contributing to the planning and development of new IT Cooling products. • Inspect, Test, and Verify: Inspect and test returned products, components, and systems to determine defects and operational status. • Document and Report: Maintain accurate service records and documentation, including service reports and findings. Submit timely and accurate expense reports in accordance with company policies. • Collaborate Across Divisions: Work closely with representatives from other MEPPI Divisions to identify and address equipment- and service-related issues and opportunities. • Promote the MEPPI Brand: Further the goals and positive image of the Division by conducting business with MEPPI departments, customers, and suppliers in a professional, timely, and cooperative manner. • Recommend Long-Term Solutions: Identify and recommend service product offerings that support the long-term maintenance and reliability of customer capital investments.

🎯 Requirements

• Associates Degree in HVAC, Electrical/Electronics, or a related technical field required • Minimum of eight (8) years of experience troubleshooting and repairing HVAC systems • Three (3) to five (5) years of experience with Mitsubishi Electric technology • Advanced knowledge of IT Cooling products and services with specialized expertise in Mitsubishi Electric technology • EPA Section 608 certification required • Advanced proficiency with mechanical and electronic test equipment • Ability to read and interpret technical drawings, blueprints, electrical schematics, and bills of materials

🏖️ Benefits

• Comprehensive health coverage • Retirement plans • Paid time off