Mercier Consultancy MD
11 - 50 employees
đŻ Recruiter
đĽ Healthcare
Recruitment ⢠Healthcare
Mercier Consultancy MD is a recruitment agency specializing in medical and healthcare roles across Europe. Mercier Consultancy Medical positions itself as a leading recruiter for medical jobs, connecting hospitals, clinics, and other healthcare employers with physicians and clinical staff. The company focuses on sourcing and placing medical professionals to meet the staffing needs of European healthcare providers.
Customer Expert, Italian Speaking
đĽ 0 minutes ago
đŁď¸đŽđš Italian Required
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Mercier Consultancy MD
11 - 50 employees
đŻ Recruiter
đĽ Healthcare
Recruitment ⢠Healthcare
Mercier Consultancy MD is a recruitment agency specializing in medical and healthcare roles across Europe. Mercier Consultancy Medical positions itself as a leading recruiter for medical jobs, connecting hospitals, clinics, and other healthcare employers with physicians and clinical staff. The company focuses on sourcing and placing medical professionals to meet the staffing needs of European healthcare providers.
đ Description
⢠Act as the primary point of contact for Italian-speaking customers, providing high-quality support for online retail inquiries ⢠Assist shoppers with order tracking, returns, exchanges, and general account management within the Zalando ecosystem ⢠Maintain deep product and service knowledge to offer personalized retail solutions to every customer ⢠Identify and resolve customer concerns efficiently to ensure maximum satisfaction and loyalty to the brand ⢠Collaborate with international team members to streamline retail support processes and improve service benchmarks ⢠Engage with live chat, email, and telephone to maintain professional service standards
đŻ Requirements
⢠Native or fluent Italian, spoken and written ⢠Valid EU passport (mandatory) ⢠Strong interest in the e-commerce and retail industry ⢠Excellent communication and problem-solving skills ⢠Adaptable and eager to thrive in a fast-paced, customer-centric retail environment ⢠Proven ability to work independently while contributing to a collaborative team atmosphere
đď¸ Benefits
⢠Competitive Monthly Salary ⢠2 Extra Salaries Per Year (13th and 14th salary) ⢠Fully Paid Training ⢠Health Insurance ⢠Fully Paid Relocation Package (flight, transfer, hotel) ⢠Monthly Performance Bonus ⢠Exceptional career growth opportunities
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