Danish Speaking Customer Expert

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🔥 0 minutes ago

🌐 Greece, Denmark, +3 more countries – Remote

🇬🇷 Greece – Remote 🇩🇰 Denmark – Remote 🇧🇬 Bulgaria – Remote 🇪🇸 Spain – Remote 🇵🇹 Portugal – Remote

⏰ Full Time

🟠 Senior

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Mercier Consultancy MD

WebsiteLinkedInAll Job Openings

11 - 50 employees

🎯 Recruiter

🏥 Healthcare

Recruitment • Healthcare

Mercier Consultancy MD is a recruitment agency specializing in medical and healthcare roles across Europe. Mercier Consultancy Medical positions itself as a leading recruiter for medical jobs, connecting hospitals, clinics, and other healthcare employers with physicians and clinical staff. The company focuses on sourcing and placing medical professionals to meet the staffing needs of European healthcare providers.

📋 Description

• Deliver professional, high-quality technical support to telecommunications customers via phone, email, and chat • Assist clients with troubleshooting connectivity issues, mobile plan management, and billing inquiries • Maintain a deep understanding of the client’s latest telecommunications products and digital service offerings • Resolve complex telecommunications queries with speed and accuracy to ensure high customer satisfaction • Identify opportunities to upsell or cross-sell relevant telecommunications services • Collaborate with cross-functional teams to escalate and resolve network-related technical concerns • Document all interactions accurately within the CRM

🎯 Requirements

• Native or fluent Danish, spoken and written, is essential • Valid EU passport or valid work permit allowing employment in Greece • Strong passion for technology and genuine interest in telecommunications • Excellent communication skills • Ability to explain complex technical concepts in simple Danish terms • Ability to work in a fast-paced environment while maintaining a professional and helpful demeanor • Previous customer service or telecommunications experience highly preferred, but not mandatory

🏖️ Benefits

• Competitive Monthly Salary with a transparent bonus structure • 2 Extra Salaries Per Year (13th and 14th salary) guaranteed • Fully Paid Relocation Package (flight, transfer, and hotel accommodation provided) • Monthly Performance Bonus linked to service quality metrics • Fully Paid Training programs • Private Health Insurance and access to exclusive benefits in Greece • Ongoing career development • Relocation support