Dutch Speaking Customer Expert

🔥 0 minutes ago

🌐 Greece, Germany, +4 more countries – Remote

🇬🇷 Greece – Remote 🇩🇪 Germany – Remote 🇧🇪 Belgium – Remote 🇨🇭 Switzerland – Remote 🇫🇷 France – Remote 🇦🇹 Austria – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 15%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Mercier Consultancy MD

WebsiteLinkedInAll Job Openings

11 - 50 employees

🎯 Recruiter

🏥 Healthcare

Recruitment • Healthcare

Mercier Consultancy MD is a recruitment agency specializing in medical and healthcare roles across Europe. Mercier Consultancy Medical positions itself as a leading recruiter for medical jobs, connecting hospitals, clinics, and other healthcare employers with physicians and clinical staff. The company focuses on sourcing and placing medical professionals to meet the staffing needs of European healthcare providers.

📋 Description

• Deliver world-class support to Dutch-speaking customers for the Zalando retail brand. • Manage order inquiries, returns, and delivery tracking. • Provide guidance on fashion trends, sizing, and inventory availability. • Resolve consumer retail issues via phone, email, and live chat. • Maintain detailed customer interaction records in the CRM system. • Collaborate with cross-functional teams to escalate and resolve high-priority concerns. • Act as a Zalando brand ambassador in every interaction.

🎯 Requirements

• Native or fluent Dutch (spoken and written) is mandatory for this role. • Valid EU passport or a valid work permit for Greece. • Strong communication skills and a passion for the fast-paced retail industry. • Proven customer service experience, ideally within e-commerce or fashion retail settings. • Ability to work remotely within Greece while maintaining professional productivity standards. • Willingness to relocate to Greece to begin this exciting professional journey.

🏖️ Benefits

• Competitive Monthly Salary tailored to your experience level • Fully Paid Training • Comprehensive Health Insurance package • Fully Paid Relocation Package (flight, transfer, and initial hotel accommodation provided) • Monthly Performance Bonus • 2 Extra Salaries Per Year (13th and 14th salary) • Access to exclusive networking events and a vibrant international community in Greece