French Speaking Player Support Specialist

Job not on LinkedIn

🔥 0 minutes ago

🌐 Bulgaria, Greece, +4 more countries – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 12%

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🗣️🇫🇷 French Required

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Logo of Mercier Consultancy MD

Mercier Consultancy MD

11 - 50 employees

🎯 Recruiter

🏥 Healthcare

Recruitment • Healthcare

Mercier Consultancy MD is a recruitment agency specializing in medical and healthcare roles across Europe. Mercier Consultancy Medical positions itself as a leading recruiter for medical jobs, connecting hospitals, clinics, and other healthcare employers with physicians and clinical staff. The company focuses on sourcing and placing medical professionals to meet the staffing needs of European healthcare providers.

📋 Description

• Act as the primary point of contact for players, ensuring an elite experience within the Gaming & Esports ecosystem • Resolve technical queries, account issues, and billing concerns with professionalism and efficiency • Maintain deep knowledge of game mechanics, tournament structures, and platform updates to provide expert guidance • Provide proactive community support to foster engagement and loyalty among the Francophone player base • Collaborate with internal quality assurance and development teams to relay critical user feedback • Utilize CRM tools to document interactions and track performance metrics accurately • Ensure compliance with security protocols to maintain the integrity of the gaming platform and player data

🎯 Requirements

• Native or fluent French (spoken and written) is mandatory for this role • Valid EU passport (mandatory) • Demonstrable passion for the Gaming & Esports industry, including a solid understanding of current titles and trends • Exceptional communication skills with the ability to handle high-pressure situations with empathy and precision • Commitment to excellence and a desire to build a long-term career through these prestigious jobs in Bulgaria • Proficiency in English to ensure seamless communication within our diverse international team

🏖️ Benefits

• Competitive Monthly Salary • Fully Paid Training • Health Insurance • Fully Paid Relocation Package (flight, transfer, hotel) • Monthly Performance Bonus • €1,500 Signing Bonus (one-time) • Opportunities for career advancement within the global Gaming & Esports sector • And Much More...

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