German Speaking Back Office Gaming Support Specialist

🔥 0 minutes ago

🌐 Bulgaria, Greece, +4 more countries – Remote

🇧🇬 Bulgaria – Remote 🇬🇷 Greece – Remote 🇩🇪 Germany – Remote 🇪🇸 Spain – Remote 🇵🇹 Portugal – Remote 🇧🇪 Belgium – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Mercier Consultancy MD

WebsiteLinkedInAll Job Openings

11 - 50 employees

🎯 Recruiter

🏥 Healthcare

Recruitment • Healthcare

Mercier Consultancy MD is a recruitment agency specializing in medical and healthcare roles across Europe. Mercier Consultancy Medical positions itself as a leading recruiter for medical jobs, connecting hospitals, clinics, and other healthcare employers with physicians and clinical staff. The company focuses on sourcing and placing medical professionals to meet the staffing needs of European healthcare providers.

📋 Description

• Manage complex back-office administrative tasks related to player accounts and gaming platform integrity • Provide high-level, professional communication for German-speaking users • Monitor gaming activity to maintain community standards and uphold safety policies within the Esports environment • Investigate and resolve payment, account, and technical queries • Collaborate with international cross-functional teams to streamline support processes for the global gaming community • Stay updated on the latest gaming trends and platform features • Contribute to continuous improvement of support protocols

🎯 Requirements

• Native or fluent German (spoken and written) is mandatory for this role • A valid EU passport or work permit for employment in the EU • A genuine passion for Gaming & Esports and familiarity with modern gaming platforms • Strong proficiency in Microsoft Office • Ability to quickly learn internal CRM/gaming software systems • Exceptional problem-solving skills with a proactive, service-oriented mindset • Previous experience in back-office support or customer relations is considered a significant asset

🏖️ Benefits

• Competitive Monthly Salary that exceeds local market standards • Fully Paid Training programs • Comprehensive Health Insurance coverage • Fully Paid Relocation Package (flight, transfer, and hotel accommodation upon arrival) • Monthly Performance Bonus linked to your professional achievements • €1,500 Signing Bonus (one-time) for all new hires • Dynamic, international work environment • Access to exclusive German-speaking jobs in Bulgaria