Italian Speaking Customer Expert, Electronics

🔥 0 minutes ago

🌐 Greece, Italy, +4 more countries – Remote

🇬🇷 Greece – Remote 🇮🇹 Italy – Remote 🇩🇪 Germany – Remote 🇫🇷 France – Remote 🇪🇸 Spain – Remote 🇵🇹 Portugal – Remote

⏰ Full Time

🟠 Senior

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Mercier Consultancy MD

WebsiteLinkedInAll Job Openings

11 - 50 employees

🎯 Recruiter

🏥 Healthcare

Recruitment • Healthcare

Mercier Consultancy MD is a recruitment agency specializing in medical and healthcare roles across Europe. Mercier Consultancy Medical positions itself as a leading recruiter for medical jobs, connecting hospitals, clinics, and other healthcare employers with physicians and clinical staff. The company focuses on sourcing and placing medical professionals to meet the staffing needs of European healthcare providers.

📋 Description

• Provide high-quality technical and product support for a world-renowned consumer electronics brand • Assist Italian-speaking customers with troubleshooting, product setup, and warranty inquiries through various communication channels • Maintain comprehensive knowledge of the latest electronics innovations, gadgets, and software updates to offer accurate guidance • Ensure customer satisfaction by delivering efficient, friendly, and expert solutions in the Italian language • Document customer interactions and feedback accurately to contribute to the continuous improvement of the electronics service ecosystem • Collaborate with internal teams to resolve complex technical issues and provide feedback on emerging product trends • Participate in ongoing product training to maintain the highest standards of professional expertise

🎯 Requirements

• Native or fluent Italian (spoken and written) • Strong command of the English language for internal communication • Valid EU passport or a valid work permit for Greece • Passionate about consumer electronics, digital trends, and providing stellar user experiences • Excellent communication and problem-solving skills • Previous experience in a customer-facing or electronics-focused environment is considered a significant advantage

🏖️ Benefits

• Competitive Monthly Salary • 2 Extra Salaries Per Year (13th and 14th salary) • Monthly Performance Bonus • Fully Paid Relocation Package (flight, transfer, and initial hotel stay provided) • Fully Paid Training on the latest consumer electronics technology • Comprehensive Private Health Insurance • Professional growth opportunities within a multicultural environment • Relocation support from our dedicated team to ensure a smooth transition to life in Greece