Mercier Consultancy MD
11 - 50 employees
đŻ Recruiter
đĽ Healthcare
Recruitment ⢠Healthcare
Mercier Consultancy MD is a recruitment agency specializing in medical and healthcare roles across Europe. Mercier Consultancy Medical positions itself as a leading recruiter for medical jobs, connecting hospitals, clinics, and other healthcare employers with physicians and clinical staff. The company focuses on sourcing and placing medical professionals to meet the staffing needs of European healthcare providers.
Italian Speaking Customer Expert
đĽ 0 minutes ago
đŁď¸đŽđš Italian Required
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Mercier Consultancy MD
11 - 50 employees
đŻ Recruiter
đĽ Healthcare
Recruitment ⢠Healthcare
Mercier Consultancy MD is a recruitment agency specializing in medical and healthcare roles across Europe. Mercier Consultancy Medical positions itself as a leading recruiter for medical jobs, connecting hospitals, clinics, and other healthcare employers with physicians and clinical staff. The company focuses on sourcing and placing medical professionals to meet the staffing needs of European healthcare providers.
đ Description
⢠Provide high-level assistance to Italian-speaking clients regarding their FinTech accounts and payment services ⢠Ensure secure and efficient transaction processing while maintaining fraud-prevention standards ⢠Resolve complex financial queries with precision, empathy, and professional communication ⢠Collaborate with international teams to optimize user experience within the digital payments ecosystem ⢠Navigate multiple technical platforms to monitor accounts and provide real-time customer updates ⢠Contribute feedback and insights to continuously improve service protocols ⢠Represent the FinTech industry with integrity and professionalism in every customer interaction
đŻ Requirements
⢠Native or fluent Italian, spoken and written, mandatory ⢠Valid EU passport mandatory ⢠Proficiency in English for professional communication ⢠Strong digital literacy ⢠Ability to quickly learn complex FinTech software systems ⢠Customer-centric mindset ⢠Excellent problem-solving abilities in a financial context ⢠Passion for Italian-speaking FinTech customer service
đď¸ Benefits
⢠Competitive Monthly Salary ⢠2 Extra Salaries Per Year (13th and 14th salary) ⢠Fully Paid Training on FinTech systems and industry practices ⢠Health Insurance coverage ⢠Fully Paid Relocation Package (flight, transfer, hotel) ⢠Monthly Performance Bonus ⢠Opportunity to advance your career
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