Swedish Speaking Customer Expert

Job not on LinkedIn

🔥 11 minutes ago

🌐 Greece, Germany, +4 more countries – Remote

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⏰ Full Time

🟠 Senior

👻 Ghost score 15%

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🗣️🇸🇪 Swedish Required

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Logo of Mercier Consultancy MD

Mercier Consultancy MD

11 - 50 employees

🎯 Recruiter

🏥 Healthcare

Recruitment • Healthcare

Mercier Consultancy MD is a recruitment agency specializing in medical and healthcare roles across Europe. Mercier Consultancy Medical positions itself as a leading recruiter for medical jobs, connecting hospitals, clinics, and other healthcare employers with physicians and clinical staff. The company focuses on sourcing and placing medical professionals to meet the staffing needs of European healthcare providers.

📋 Description

• Provide technical and account support to telecommunications customers via phone, email, and chat • Troubleshoot connectivity and hardware issues • Maintain comprehensive knowledge of telecommunications products and services • Achieve targets related to customer satisfaction, resolution time, and service quality • Educate clients on product features and upgrades • Collaborate with internal teams to escalate technical concerns and provide feedback on service trends • Ensure interactions align with global tech leader quality standards

🎯 Requirements

• Native or fluent Swedish (spoken and written) is mandatory • Strong proficiency in English • Valid EU passport or a work permit that allows for full-time employment in Greece • Previous experience in the telecommunications industry or customer service is considered a significant asset • Exceptional problem-solving skills and a passion for technology and digital communications

🏖️ Benefits

• Competitive Monthly Salary with a performance-based bonus structure • Two extra salaries per year (13th and 14th salary bonus) • Fully Paid Relocation Package including flight tickets, airport transfer, and hotel accommodation upon arrival • Fully Paid professional training program • Comprehensive private health insurance coverage • Career development opportunities

Apply Now

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