VP, Business Systems and IT

🕒 April 29

🇺🇸 United States – Remote

💵 $203k - $345.1k / year

⏰ Full Time

🔴 Lead

⚙️ Business Operations

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MeridianLink

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1998

💳 Fintech

🏦 Banking

☁️ SaaS

💰 $485M Post-IPO Debt on 2021-11

Fintech • Banking • SaaS

MeridianLink is a leading provider of SaaS solutions for financial institutions, specializing in loan origination systems and digital transformation technologies. Their end-to-end platform enhances digital experiences through integration with mortgage LOS, deposit account opening solutions, and more. MeridianLink's cloud-based systems improve efficiency in loan processing and collections, data-driven decision-making, and account management. The company collaborates with partners to expand market reach and drive growth in the fintech industry. With over 25 years of experience, MeridianLink is dedicated to supporting banks, credit unions, and other financial service providers through technology and business intelligence.

📋 Description

• Own and evolve the enterprise technology stack across all internal functions including Finance, HR, Sales, Marketing, Customer Success, and Operations • Lead and develop a team of business systems, and enterprise applications professionals • Establish IT governance, security posture, and compliance standards appropriate in the fintech industry serving regulated customers • Manage vendor relationships, licensing, and enterprise software procurement • Own the IT Service Desk function, setting the standard for employee experience, responsiveness, and resolution quality — with a strong emphasis on automation-first support, self-service capabilities, and AI-assisted ticketing to reduce manual effort and drive faster time-to-resolution • Define and execute MeridianLink's internal AI strategy — identifying the highest-value opportunities across every business function • Partner with Go-to-Market, Finance, Customer Experience, and Operations leaders to embed AI-powered workflows, automation, and decision-making tools providing technical depth and implementation support. • Build the internal metrics and systems foundation required to support scalable AI adoption • Drive a culture of continuous improvement through technology and AI literacy across the organization • Own the roadmap for core enterprise applications (CRM, ERP, HRIS, CS platforms, etc.) • Ensure systems are integrated, reliable, and scalable to support MeridianLink's growth • Partner closely with functional leaders to understand business needs and translate them into technology solutions • Partner to drive data quality, visibility, and access across the organization • Serve as a key technology advisor to the executive team and board on internal IT matters • Align IT investments with company goals and business priorities • Partner with the product and engineering organization to ensure internal and external systems work in concert

🎯 Requirements

• 15+ years of progressive technology leadership experience, with at least 5 years in a VP equivalent role • Experience in SaaS, fintech, or other high-growth technology companies strongly preferred • Proven track record leading enterprise-wide business systems organizations • Demonstrated success driving AI, automation, or digital transformation initiatives at scale • Strong people leader who can recruit, develop, and retain top IT talent • Excellent cross-functional collaborator — equally comfortable with a CFO, a sales leader, or an engineer • Executive presence with the ability to influence without authority and communicate complex technology concepts to non-technical audiences • Partner with the data organization to deliver Enterprise data solutions • Deep knowledge of enterprise application ecosystems (Salesforce, NetSuite, Hubspot, M365, copilot or equivalents) • Familiarity with AI/ML platforms, workflow automation tools, and modern data infrastructure • Understanding of IT security, compliance, and risk management in regulated industries

🏖️ Benefits

• Insurance coverage (medical, dental, vision, life, and disability) • Flexible paid time off • Paid holidays • 401(k) plan with company match • Remote work