Account Director – Expansion

Job not on LinkedIn

November 11

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Logo of MessageGears

MessageGears

B2B • Marketing • Enterprise • SaaS

MessageGears is a company that provides cloud-based marketing solutions focused on email marketing. They offer a platform that enables large enterprises to manage and deliver email campaigns at scale with a unique hybrid technology approach, combining the power and security of on-premise software with the efficiency and scalability of the cloud. MessageGears serves businesses by enhancing their marketing capabilities and ensuring effective customer engagement.

📋 Description

• Own and execute account plans to drive cross-sell and multi-product adoption across assigned accounts. • Build trusted partnerships with senior stakeholders (CIOs, CMOs, data leaders) to align MessageGears solutions with strategic business objectives. • Meet or exceed revenue targets through expansion opportunities, which will help protect the high retention rates. • Partner with Customer Success and Solution Consulting to uncover customer pain points, new use cases, and growth opportunities. • Lead cross-functional collaboration with internal teams and align with client stakeholders to advance expansion initiatives. • Maintain detailed account plans, forecast expansion pipeline, and report on progress to executive leadership. • Represent MessageGears at executive business reviews, industry events, and customer forums to reinforce our value and thought leadership.

🎯 Requirements

• 7–10 years of experience in enterprise account management, account director, or customer growth roles within SaaS, preferably in marketing technology. • Proven track record of expansion revenue growth in complex enterprise accounts (multi-product, multi-LOB). • Strong consultative selling skills with the ability to uncover business needs and translate them into commercial outcomes. • Skilled at managing VP+ relationships and navigating complex organizational structures. • Experience collaborating with technical teams (CSMs, Solution Consultants, Product) to deliver customer outcomes. • Industry knowledge in Customer Data Platforms, ESPs, Push & SMS, and enterprise marketing ecosystems preferred. • Proven experience partnering with Customer Success organizations to drive adoption, identify growth opportunities, and convert customer outcomes into measurable revenue expansion.

🏖️ Benefits

• Health insurance • Flexible work arrangements • Professional development • Paid time off

Apply Now

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