Mews
501 - 1000 employees
đ€ B2B
đïž eCommerce
đš Hospitality
B2B âą eCommerce âą Hospitality
Mews is a cloud-based hospitality management platform that enables hotels and property managers to optimize their operations and enhance guest experiences. It offers solutions such as reservations management, front desk operations, digital guest services, and integrated payments. With its innovative technology, Mews empowers modern hospitality businesses to streamline processes, maximize revenue, and provide remarkable experiences for guests.
Regional Head
Job not on LinkedIn
đ„ 13 minutes ago
Where this job comes from
Posted on Mews's careers page, not through a job board
First seen by Remote Rocketship 13 minutes ago
Mews
501 - 1000 employees
đ€ B2B
đïž eCommerce
đš Hospitality
B2B âą eCommerce âą Hospitality
Mews is a cloud-based hospitality management platform that enables hotels and property managers to optimize their operations and enhance guest experiences. It offers solutions such as reservations management, front desk operations, digital guest services, and integrated payments. With its innovative technology, Mews empowers modern hospitality businesses to streamline processes, maximize revenue, and provide remarkable experiences for guests.
đ Description
âą Own an entire region from the first customer conversation through long-term growth âą Bring commercial growth, onboarding and customer success together under one regional strategy âą Own regional performance, customer outcomes and the regional P&L within the agreed plan âą Report to the VP of EMEA âą Lead teams across commercial, onboarding and customer success âą Own the regional go-to-market plan, new ARR and revenue from customers going live âą Run Business Development, SMB and Mid-Market Sales, Onboarding and Customer Success âą Win new customers, grow existing relationships and open opportunities across the region âą Connect sales, onboarding and customer success across signature, go-live, adoption, renewal and expansion âą Build executive relationships with major hotels and groups âą Own recovery plans for at-risk customers âą Partner with Product, Marketing, Finance, RevOps, central support and delivery teams âą Own regional revenue growth, headcount, capacity and controllable costs âą Coordinate shared teams with other regional leaders âą Develop leaders and build a collaborative, accountable performance culture âą Build AI systems, tools and standards; coach teams on AI fluency while maintaining human oversight
đŻ Requirements
âą 8+ years in B2B SaaS or hospitality commercial roles âą At least 3 years leading teams âą Track record of consistently taking teams to and beyond target âą Experience owning a commercial number and building the go-to-market plan behind it âą Experience leading onboarding, customer success, implementation or delivery teams âą Accountability for time to go-live, adoption, retention and net revenue retention âą Experience leading a team spanning more than one discipline âą Experience owning a P&L or budget, including controllable costs, headcount and margin trade-offs âą Collaboration with Finance and RevOps on plans and numbers âą Experience developing talent, building a leadership bench and guiding teams through growth or change âą Fluency in English and the primary language of the region âą AI Fluency Level 4, or equivalent hands-on experience building AI tools, systems or standards âą Experience in hospitality or hotel technology is advantageous âą Experience working in a matrix organisation is advantageous
đïž Benefits
âą Unlimited paid holiday âą Participation in the company share program âą Paid parental leave: 6 months fully paid for primary caregivers and 2 months for secondary caregivers, available after one year of service âą Annual Learning budget of âŹ300, with more for high performers âą Monthly "EDGE" time to Explore, Develop, Grow, and Elevate yourself âą Work from anywhere policy with flexibility to work abroad for a few weeks each year âą Relocation options, available after one year âą Flexible, hybrid working options âą Home office setup budget âą Monthly work-from-home allowance âą Claude tokens for workflow automation and productivity âą Additional location-dependent benefits, including healthcare, retirement plans, team events, socials and other perks
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