Senior Technical Project Manager

šŸ”„ 0 minutes ago

🌐 India, United States – Remote

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ā° Full Time

🟠 Senior

šŸ¤“ Technical Project Manager

šŸ‘» Ghost score 25%

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Logo of Miratech

Miratech

501 - 1000 employees

Founded 1989

šŸ¤ B2B

šŸ’¼ Consulting

ā˜ļø SaaS

šŸ’° Private Equity Round on 2022-04

B2B • Consulting • SaaS

Miratech is a global IT services and consulting company dedicated to helping visionaries change the world. Specializing in outsourcing, software development, and professional services, Miratech supports digital transformation for some of the largest enterprises worldwide. By combining enterprise and start-up innovation, Miratech remains at the forefront of technology while maintaining agility and a culture of relentless performance that has led to high engagement success since its founding in 1989.

šŸ“‹ Description

• Act as the primary client-facing lead, managing stakeholder expectations, trust, and communication • Own end-to-end delivery across the program, maintaining visibility into technical and business workstreams • Establish and continuously improve delivery processes, governance, planning, tracking, and reporting mechanisms • Coordinate architects, engineers, analysts, and vendors while aligning priorities with evolving business needs • Manage project risks, dependencies, issues, escalations, and delivery trade-offs • Partner with Product and Technical Leads on backlog planning, prioritization, and delivery sequencing • Collaborate with other Project Managers to ensure delivery continuity, knowledge sharing, and role backup • Drive continuous improvement initiatives based on client feedback and lessons learned • Lead planning, execution, and delivery of technical projects related to speech-enabled IVR and voice solutions

šŸŽÆ Requirements

• 7+ years of experience as a Technical Project Manager and Delivery Management or in a similar technical delivery leadership role • 2+ years of hands-on experience in engineering or technical delivery roles • Proven experience managing medium- to large-scale technical projects involving software development, systems integration, cloud platforms, or enterprise applications • Strong understanding of technical architecture, APIs, systems integration, and software development lifecycle concepts • Proven ability to manage complex, cross-functional initiatives and distributed teams in client-facing and outsourcing delivery environments • Comfortable working in fast-paced, startup-like environments with evolving responsibilities • Excellent communication, stakeholder management, risk management, and conflict-resolution skills • Ability to communicate effectively with both business and technical audiences • Experience in contact center, CX, IVR, or related technical domains (nice to have)

šŸ–ļø Benefits

• Health insurance • Relocation program • Remote work flexibility • Professional development opportunities • Certification programs • Mentorship and talent investment programs • Internal mobility opportunities • Internship opportunities • Impactful projects for top global clients • Inclusive and supportive work environment • Regular team-building company social events • Sustainable business practices and social sustainability initiatives

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