Senior Project Manager, IT

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Logo of Civica US

Civica US

51 - 200 employees

Founded 2023

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Civica US is a global leader in public sector software, providing solutions that help deliver critical services for citizens around the world. The company's software is utilized by over 5,000 public bodies globally, supporting more than 100 million citizens. Civica's products are designed to serve government departments, justice and court systems, education institutions, and health and care providers. Their capabilities include cloud and digital services, data analytics, financial management, people management, and governance risk compliance. As a GovTech company, Civica US specializes in creating software that improves outcomes and efficiencies across various public sector domains, aiding in administrative processes, data management, and citizen engagement.

📋 Description

• Lead end-to-end delivery of complex IT and digital transformation projects, including cloud migrations, infrastructure upgrades, software implementations, and enterprise platforms • Define project scope, objectives, deliverables, timelines, and success measures • Develop and maintain project plans, RAID logs, schedules, governance packs, and status reporting • Manage project resources and cross-functional teams to achieve delivery outcomes • Ensure successful project closure and transition to operational ownership • Act as the primary contact for project stakeholders and executive sponsors • Facilitate collaboration across business and technical teams • Deliver updates to leadership and governance forums • Translate technical concepts into business-focused outcomes and benefits • Ensure compliance with PMO standards, governance frameworks, security policies, and regulatory requirements • Identify, assess, and mitigate project risks and issues • Maintain project documentation, reporting, dashboards, and performance metrics • Manage project budgets, forecasts, and financial reporting • Monitor project expenditure against approved business cases • Oversee vendor relationships, contracts, Statements of Work, and supplier performance • Track benefits realization and value delivery throughout the project lifecycle • Lead and motivate diverse global project teams • Mentor junior project managers and support PMO capability development • Promote continuous improvement, knowledge sharing, and lessons learned • Foster accountability, collaboration, and high performance

🎯 Requirements

• 7+ years' experience delivering complex IT projects and digital transformation initiatives • Proven track record managing multiple concurrent projects in global environments • Strong understanding of software development, IT infrastructure, cloud technologies, and modern delivery methodologies • Demonstrated ability to manage senior stakeholders and influence decision-making • Experience leading geographically distributed teams and external vendors • Strong project planning, governance, and risk management expertise • Excellent communication and stakeholder engagement skills • Strategic thinking with strong analytical and problem-solving abilities • Ability to remain calm and effective under pressure • Results-driven focus on measurable business outcomes • Strong understanding of organizational change and its impact on business operations • PRINCE2, Agile, PMP, or equivalent project management certification preferred • Advanced proficiency in Microsoft Project and Microsoft Office tools preferred • Experience working within enterprise PMO environments preferred

🏖️ Benefits

• Inclusive, safe, and welcoming work environment • Learning and professional growth opportunities • Days of Difference leave for volunteering with a charity of choice • Flexible work options including part-time work, adjusted hours, staggered shifts, and hybrid or remote working • Work–life balance support

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