Proposal Manager

🕒 April 23

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

📄 Proposal Manager

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Mitel

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1972

📡 Telecommunications

🏢 Enterprise

☁️ SaaS

Telecommunications • Enterprise • SaaS

Mitel is a global leader in business communications, providing a comprehensive range of communication and collaboration solutions tailored to the needs of businesses across various industries. Mitel offers unified communications that can be deployed on-premise, via private cloud, public cloud, or hybrid solutions. They specialize in contact center solutions, business phone systems, collaboration tools, and integrational apps to enhance productivity and customer experience. Mitel's services are designed to simplify business communications, ensuring security, compliance, and resiliency, particularly in mission-critical and vertical solutions. Their AI-assisted platform, Mitel CX, aims to create faster and more personalized customer interactions. With a strong focus on industries like healthcare, financial services, government, hospitality, and education, Mitel supports enterprises of all sizes with flexible and secure communications solutions.

📋 Description

• Manage the activities associated with the Request for Proposal (RFP) process ensuring the highest quality of service is provided with emphasis on quality, consistency, accuracy, efficiency, customization, and presentation by; Assisting internal departments in the development of RFP responses, providing follow-up assistance and expertise when needed to support the sales cycle. • Reviews each RFP for confirmation of level of bid qualification, preparedness, and strategic issues that may require special consideration. • Maintaining up-to-date knowledge of the Company’s technologies, clients, and business divisions in order to assist in the RFP process. • Participating in the activities involved in the quality resolution of issues or concerns associated with the RFP process ensuring following through to resolution. • Tracking all Win/Loss information to help evaluate the performance of our sales process. • Coordinating assigned projects independently and with strict adherence to detailed customer specifications. • Act as a consultant and provides guidance and direction in support of proposal efforts outside the proposal management group. • Specific Responsibilities but not limited to: Lead proposal coordinator in coordinating bid responses. • Assist account teams and sales management to determine strategic direction and key messaging of responses. • Review requests for proposals; develops proposal plans, outlines and schedules; and prepares questions for the potential client. • Attend pre bid review meetings. • Form proposals teams by involving various members across the different departments including Procurement, Marketing, Finance, Project Management, Operations, Services, Legal and R&D. • Team lead virtual cross-functional proposal response teams. • Assist in creating proposal milestones and responsibility matrix. • Final Writing, editing and reviewing proposal content for message, logic, and impact. • Obtain all needed executive approvals for non-standard commitments. • Interface directly with Sales Directors, senior management if required to resolve issues that may arise during a proposal response. • Maintain accurate records of each proposal for detailed reporting. • Reviews proposal draft and final versions for responsiveness to RFP, thoroughness, accuracy, staffing, financial considerations, quality and effective design and layout Ensure all proposals are produced and submitted on-time with high quality and in accordance with all Mitel’s standards. • After each proposal submission, the proposal manager leads post-proposal efforts such as contract start up briefings and lesson learned staff meetings Monitors and facilitates lessons learned and client debriefing to tailor and improve the proposal process.

🎯 Requirements

• 8+ years in large proposal management, preferably within the HiTech / Cloud industry • Self-starter with superior project management skills; able to prioritize tasks, track projects and meet urgent deadlines • Highly organized, demonstrate initiative, and be able to extract key technical and services information from busy professionals • Demonstrated strength in analyzing and interpreting bid requirements. • Excellent in drafting, writing, grammar including proofing and editing • Self-directed and motivated; can resolve practical problems. • Manage multiple projects well despite stress and frequent interruptions. • Customer Focused • Advanced knowledge of MS Office. • Solid working knowledge of MS Project, and FrontPage. • Attention to detail, high value for accuracy. • Strong interpersonal, leadership and presentation skills for interacting with team members and clients. • Strong analytical and problem-solving skills, self-starter.

🏖️ Benefits

• Affordable Medical, Dental, Vision, Life and Disability Insurance • Matching 401(k) plan • Paid time off (holiday, vacation and sick) • Employee Assistance Program • Reward and Recognition Programs