Solutions Engineer

🕒 April 7

🏄 California, New York – Remote

🏄 California – Remote 🗽 New York – Remote

💵 $140k - $160k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

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Miter

WebsiteLinkedInAll Job Openings

1 - 10 employees

☁️ SaaS

👥 HR Tech

SaaS • HR Tech • Construction

Miter is the leading provider of HR, payroll, time-tracking, scheduling, and compliance software specifically designed for contractors in the construction industry. Their comprehensive platform offers solutions for onboarding, attracting, and retaining employees, managing construction payroll with prevailing wages and union rates, and ensuring compliance on public works projects. Miter's cloud-based tools enable simplified time-tracking, expense management, and workforce scheduling, enhancing productivity and efficiency for construction companies. The platform also integrates seamlessly with other systems, offering certified payroll and fringe benefit reports, job costing, and vendor management solutions. Contractors of all sizes rely on Miter to manage their teams, projects, and payments with precision and ease.

📋 Description

• Diagnose and resolve technical roadblocks during customer implementations — including configuration challenges, integration issues, and complex workflow design • Partner with Launch Managers, Product, and Engineering to scope technical requirements, evaluate feasibility, and implement lightweight solutions when possible • Support pre-sales by participating in technical discovery, evaluating integration requirements, and delivering tailored demos for complex prospects • Build and maintain internal documentation on integration patterns, product workflows, and recommended technical configurations to scale knowledge across the team • Develop repeatable approaches for common technical challenges so the broader team can move faster

🎯 Requirements

• 2-3+ years in a customer-facing Solutions Engineer or technical implementation role • Experience working with APIs and system integrations, with the ability to analyze and design data flows across multiple platforms • Strong troubleshooting skills across technical workflows and configurations, including comfort reading and interpreting API specs and technical documentation • Ability to explain complex technical concepts clearly to both technical and non-technical audiences • Strong cross-functional collaborator — comfortable working across Product, Engineering, Sales, and Launch • Calm under pressure with a bias toward practical, scalable solutions and comfort navigating ambiguity • Experience with construction industry software, accounting systems, or ERP integrations (e.g. NetSuite, Sage, Viewpoint) is a plus

🏖️ Benefits

• Competitive Compensation: We offer competitive (well above “market”) salary, commission, and equity packages. • Medical Insurance: Comprehensive medical, dental, FSA, vision plans to suit you and your family’s needs. • 401(k) Retirement Plan: Company-matched contributions to help you plan for your future. • Unlimited PTO: Take the time you need to recharge and be your best self. • Parental Leave: Generous 16-week paid leave for all parents, including adoptive and foster parents. • Learning & Development: We offer every employee an annual educational allowance to explore external professional development. • Office Extras: Snacks, coffee, lunch, and commuter benefits for in-office Mitosaurs. • Community: Multiple company-wide and team-specific off-sites per year.