Lead Consultant SAP CRM & C4C

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Mollica IT

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2013

🎯 Recruiter

🤝 B2B

Recruitment • B2B

Mollica IT is a São Paulo–based recruitment and selection agency specializing in sourcing and placing IT professionals for companies in Brazil and abroad. The firm positions itself as a hands-on recruitment partner, offering fast, accurate hiring solutions across a broad range of technical roles — from C-level and PMO to DevOps, cloud (Azure/AWS), ERP (SAP, Oracle), big data and data science, databases, infrastructure and telecom, cybersecurity, Salesforce, mobile and full‑stack development, QA/testing and commercial/business roles. Mollica IT emphasizes speed, quality, inclusive hiring and partnership-style service for corporate clients.

📋 Description

• Act as lead consultant for the SAP CRM and SAP C4C modules; • Support SAP users in an AMS support environment; • Participate in the implementation, maintenance and improvement of SAP CRM and SAP C4C modules; • Manage priorities, deadlines and deliverables; • Define the solution strategy; • Serve as the client's focal point; • Ensure integration between modules and processes; • Mitigate risks and resolve conflicts; • Monitor project metrics and status; • Support business and technical decision-making; • Work on integrations with SAP S/4HANA, SAP ECC and SAP CPI; • Recommend process improvements; • Design end-to-end solutions for the SAP CRM and SAP C4C modules; • Define functional architecture and best practices; • Interact with business areas to gather requirements; • Document processes and implemented solutions; • Resolve complex problems and unstructured scenarios; • Other related duties.

🎯 Requirements

• Strong experience working with SAP CRM and C4C; • Experience in AMS support; • Knowledge of SAP Solution Manager (SolMan); • Knowledge of ABAP for reading and creating functional specifications; • Ability to be flexible and lead a team in a problem-solving environment; • Excellent communication (written and verbal) and interpersonal skills; • Excellent organizational, multitasking and time-management skills; • Excellent negotiation skills; • Strong autonomy in decision-making; • Mandatory: SAP certification; • Mandatory: Bachelor's degree completed in IT.

🏖️ Benefits

• Health insurance for employees and dependents with national coverage through Bradesco or Unimed; • Dental insurance with national coverage; • Meal voucher or food voucher (employee's choice); • Childcare assistance; • Life insurance for employees and dependents; • Gympass for employees and dependents; • EAP (Employee Assistance Program) offering: Financial Assistance, Legal Assistance, Social Assistance, and Psychological Assistance (24/7); • Discounts and special rates at universities (Mackenzie, SENAC, FIA, FIAP and BBS Business School) and language schools (CNA, Cultura Inglesa, Wizard, CCAA, Indeed); • Discounts on fee packages and special banking rates with Itaú and Bradesco; • Option for payroll-deducted loans, with repayment directly deducted from the employee's salary; • Reimbursement program for certain external certifications; • Training: TCS provides a training and development platform with remote and in-person courses in soft skills, technologies and domains across more than 15,000 topics; • Length-of-service awards: TCS recognizes employees for commitment and loyalty at 3, 5 and 10 years and every 5 years thereafter; • Employee referral bonus for successful hires; • TCS Fit4Life - program to encourage physical activity with scheduled online functional training; • International experience: depending on your skills and business needs, you may be eligible to apply for positions abroad (within and outside Latin America); • And others.