Vice President, Customer

🕒 May 22

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Logo of Mondelēz International

Mondelēz International

10,000+ employees

Founded 2012

👥 B2C

🛒 Retail

B2C • Retail • Food

Mondelēz International is a global leader in the snacking industry, well-known for its iconic brands like Cadbury, Oreo, and Toblerone. The company is involved in producing and marketing a wide range of chocolate, biscuits, candy, and other snacks, which are available to consumers across the world. Mondelēz is committed to corporate governance, sustainability, and making a positive impact on communities through initiatives in diverse areas like environmental sustainability and diversity, equity, and inclusion. The company operates in various sectors, including manufacturing, marketing, and supply chain management, and has a significant presence in multiple countries.

📋 Description

• Develop, own, and execute comprehensive short- and long-term business strategies and plans for the Albertsons account, ensuring alignment with overall North America sales objectives • Apply advanced Revenue Growth Management (RGM) principles to optimize pricing strategies, promotional effectiveness, assortment, and trade terms, driving sustainable and profitable growth • Analyze market dynamics, consumer insights, and RGM performance to identify new growth opportunities and competitive advantages • Cultivate and strengthen strategic partnerships with key decision-makers and stakeholders at Albertsons, fostering deep collaboration to achieve mutual business objectives • Act as the lead Mondelēz ambassador, building impactful relationships across all levels of the customer organization • Ensure seamless external communication and strategic alignment on goals, strategies, and execution • Champion a collaborative environment, influencing and coordinating diverse cross-functional teams (e.g., Trade Marketing, Brand, Finance, Supply Chain, Omnichannel, Sales Strategy) to develop and execute integrated customer business strategies • Lead, mentor, and develop a high-performing team of 18 direct reports plus co-pilots, fostering a culture of accountability, innovation, and continuous improvement • Drive organizational excellence by leveraging diverse perspectives to solve complex challenges and facilitate robust knowledge sharing • Develop, manage, and optimize multi-million dollar operating budgets, ensuring efficient resource allocation and strong return on investment • Oversee all aspects of the customer business, from planning to execution, to achieve and exceed key performance indicators (KPIs)

🎯 Requirements

• Bachelor's Degree in Business, Finance, Marketing, or a related field • Minimum of 12+ years of progressive experience in sales and strategic account management within the Consumer Packaged Goods (CPG) sector • Demonstrable deep, direct account experience with Albertsons, including established relationships and a nuanced understanding of their business operations and strategic priorities • Proven expertise in Revenue Growth Management (RGM) principles and application, with a track record of optimizing pricing, promotion, and assortment to drive profitable growth • Exceptional leadership capabilities with significant experience managing, developing, and inspiring large sales teams (10+ direct reports) • Demonstrated ability to build, cultivate, and strengthen strategic partnerships internally and externally, influencing stakeholders at all levels • Strong strategic agility, business acumen, and analytical skills to simplify complexity and drive impactful, multi-year growth plans • Excellent communication, negotiation, and interpersonal skills, with the ability to influence and coordinate cross-functional teams effectively • Keen understanding of complex business processes, systems, and market dynamics • Ability to travel approximately 40% of the time

🏖️ Benefits

• health insurance • wellness and family support programs • life and disability insurance • retirement savings plans • paid leave programs • education related programs • paid holidays and vacation time

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