Order Management Specialist – Audit

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Motive

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🚗 Transport

🤖 Artificial Intelligence

🏢 Enterprise

Transport • Artificial Intelligence • Enterprise

Motive is a company that provides an integrated operations platform designed to enhance the safety, productivity, and profitability of fleet management and operations. Utilizing cutting-edge AI technology, Motive offers solutions such as driver safety monitoring, fleet management, equipment monitoring, and spend management. These services provide unparalleled visibility into vehicles and equipment, automate workflows, reduce costs, and improve efficiency for industries like construction, oil & gas, public sector, food & beverage, and logistics. Motive is recognized as a leader in fleet management and empowers companies to maximize their operational potential with innovative solutions.

📋 Description

• Support Sales and Fulfillment teams through the quote-to-cash process by helping ensure orders, accounts, and related audit activities are completed accurately and on time. • Use systems such as Salesforce and Zuora to investigate and resolve billing, payment, and account-related issues. • Review billing accounts and audit records to identify discrepancies, validate data accuracy, and recommend appropriate escalation when needed. • Partner with cross-functional teams to resolve casework, improve operational workflows, and support scalable process enhancements. • Communicate status, issues, and findings clearly so stakeholders can make timely decisions and maintain smooth audit operations.

🎯 Requirements

• (Fresh Graduate) with 6 Months - 1 years of experience in order management, audit, finance operations, billing operations, or a related business function. • A background in Finance or Accounting is preferred, with a solid understanding of billing flows, account analysis, or recurring contract structures. • Working knowledge of CRM or business systems, preferably Salesforce, and the ability to learn tools such as Zuora quickly. • Strong analytical skills, accuracy, and attention to detail when working with numbers, account records, and time-sensitive tasks. • Clear written and verbal communication skills in English, with the judgment to solve issues independently and escalate when appropriate.

🏖️ Benefits

• Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives. • Please review our Candidate Privacy Notice here. • UK Candidate Privacy Notice here. • The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. • It is Motive's policy to require that employees be authorized to receive access to Motive products and technology. • All job postings are for existing vacancies. Please note; some interviews or new-hire training sessions may be held in person at one of our global offices.