Administrative Specialist

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🕒 April 27

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MountainSeed

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2006

🏠 Real Estate

☁️ SaaS

🤝 B2B

💰 Private Equity Round - MountainSeed Appraisal Management on 2021-07

Real Estate • SaaS • B2B

MountainSeed is a technology-enabled real estate services company that provides a one-stop marketplace, analytics, appraisal management and sale-leaseback solutions for real estate lenders and financial institutions. The firm offers a tech-enabled business process outsourcing platform that connects banks and credit unions with real estate products, due diligence services, and current property data to streamline collateral and lending workflows. MountainSeed focuses on serving institutional clients through a SaaS-style marketplace and analytics offering, backed by appraisal management and transaction expertise.

📋 Description

• The position is responsible for prepping the file for the reviewer • Logs applicable information into the tracking system and updates clients. • Professional communication and problem-solving skills are imperative. • Ensure the correct Appraisal Report and Appraiser Invoice is uploaded into the platform. • Work closely with the Review Coordinator, Team Lead, and/or Manager on pertinent issues • Promptly update the client and reviewer when updates are received • Manage daily review workload for team. • Deliver courteous and professional customer service with the goal of exceeding customer expectations. • Additional responsibilities include answering phone calls, retrieving voicemails, responding to emails, and utilizing Microsoft Teams for instant messaging. • Attend/participate in weekly L10 meeting.

🎯 Requirements

• 1 + years of experience in the banking or real-estate appraisal industry • Attention to detail, strong written and verbal communication skills, and efficiency in responding to written messages through a computer system. • Technological literacy and mastery of navigating web browsers and basic office software such as Outlook, Excel, and Word. • Some technological knowledge of AI, Copilot and Claude AI. • Comfortable working remotely with continuous focus on self- and company-improvement.

🏖️ Benefits

• 3 weeks of PTO • 13 company paid holidays • Paid parental leave • Flexible work environment • Medical, Dental, Vision, and 401K plans begin the first of the month after 30 days of employment