Business Development, Customer Success Specialist

Job not on LinkedIn

🔥 0 minutes ago

🇵🇭 Philippines – Remote

💵 ₱70k - ₱90k / month

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Business Development (BDR)

🚫👨‍🎓 No degree required

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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MultiplyMii

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2019

🎯 Recruiter

🤝 B2B

Recruitment • B2B

MultiplyMii is a recruiting and remote-hiring service that connects growing companies with experienced Filipino remote professionals for roles such as marketing, operations, bookkeeping/finance, customer support, SEO, e-commerce, and administrative/project management. The company provides end-to-end hiring support including role planning, sourcing, candidate screening and shortlisting, structured onboarding support, and long-term hiring guidance. MultiplyMii also publishes salary guides, job description templates, success stories, and offers faster hiring options (Talent Overflow) and strategic workshops to help companies build cost-efficient, high-performance remote teams in the Philippines.

📋 Description

• Conduct outbound prospecting to retail and fashion companies across the US market. • Reach out to prospective companies per day using a structured outreach process. • Execute multi-touch outreach campaigns through email and phone calls. • Schedule qualified sales meetings for senior leadership. • Maintain accurate records of outreach activities and meeting outcomes. • Follow established outreach sequences and sales processes. • Build prospect lists using company-provided sales tools after the initial onboarding period. • Manage US customer service emails. • Respond to client inquiries about shipment status, delays, or customs issues. • Liaise with DHL, UPS, FedEx, and customers to provide timely updates or requested information. • Maintain a 30-minute SLA for customer request turnaround, excluding premium clients. • Communicate clearly and empathetically while resolving issues and maintaining client satisfaction.

🎯 Requirements

• Minimum 2–3 years in logistics, with experience at DHL, UPS, or FedEx. • Previous experience in outbound sales, business development, account management, or customer success. • Demonstrated customer service and administrative abilities. • Strong written and verbal communication skills. • Advanced proficiency in Excel; highly organized with proven attention to detail. • Experience using Slack for internal communication. • Experience with CRM or sales engagement tools. • Knowledge of lead generation and prospect research. • Proficient with Microsoft Excel or Google Sheets for cost comparison and data tracking. • Experience supporting retail, fashion, or e-commerce customers is a plus. • Must be currently residing in the Philippines and legally authorized to work there. • Reliable computer, high-speed internet, and a quiet, dedicated workspace ready for remote work.

🏖️ Benefits

• 100% Remote Work • 13th Month Pay • Healthcare (HMO) • Comprehensive Fringe Benefits package • Paid Service Incentive Lead (SIL) • Paid Philippines Holidays • Free Learning and Development Programs