Customer Service Specialist

Job not on LinkedIn

🔥 2 hours ago

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MultiplyMii

201 - 500 employees

Founded 2019

🎯 Recruiter

🤝 B2B

Recruitment • B2B

MultiplyMii is a recruiting and remote-hiring service that connects growing companies with experienced Filipino remote professionals for roles such as marketing, operations, bookkeeping/finance, customer support, SEO, e-commerce, and administrative/project management. The company provides end-to-end hiring support including role planning, sourcing, candidate screening and shortlisting, structured onboarding support, and long-term hiring guidance. MultiplyMii also publishes salary guides, job description templates, success stories, and offers faster hiring options (Talent Overflow) and strategic workshops to help companies build cost-efficient, high-performance remote teams in the Philippines.

📋 Description

• Respond to / solve inbound customer tickets, emails, live chats, and/or outbound calls. • Respond to request a call back enquiries • Participate in proactive customer campaigns i.e. surveys, new product launches etc. • Communicate with pharmacies on queries or issues as required • Assist internal stakeholders with Customer Service related tasks

🎯 Requirements

• 3+ years of experience in a customer service environment • Strong english skills (verbal and written) • Strong technology skills and/or the ability to learn multiple systems (including Hubspot and Front) • Strong attention to detail • Experience problem solving with customers • Ability to work independently and as part of a team • A passion for health and wellbeing

🏖️ Benefits

• 100% Remote Work • 13th Month Pay • Healthcare (HMO) • Comprehensive Fringe Benefits package • Paid Service Incentive Leave (SIL) • Paid Philippines Holidays • Free Learning and Development Programs

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