Subcontractor-Partner Manager – Vendor Manager

🔥 15 hours ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 25%

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Logo of Myriad360

Myriad360

51 - 200 employees

💼 Consulting

🏥 Healthcare

🏭 Manufacturing

Consulting • Healthcare • Manufacturing

Myriad360 is a worldwide technology leader specializing in data center modernization, cloud services, cybersecurity solutions, and artificial intelligence. The company offers tailored end-to-end IT infrastructure solutions, delivering powerful cybersecurity solutions, cutting-edge cloud services, and advanced AI technologies. Myriad360 enhances business efficiency and connectivity with modern infrastructure and networking solutions and provides agile, scalable IT solutions-as-a-service. With expertise across various industries including healthcare, finance, manufacturing, retail, legal, and media, Myriad360 helps businesses optimize their IT potential with a range of advisory, implementation, and lifecycle services.

📋 Description

• Own the operational execution of Myriad360's subcontractor-partner lifecycle from sourcing, qualification, onboarding, competitive bidding, and systems administration through engagement monitoring, performance management, corrective action, requalification, and continuous improvement • Report to the VP of Subcontractor-Partner Program Management and work with Strategic Priorities Operations and cross-functional stakeholders in the United States • Execute defined Service Strategic Priorities Operations workflows and coordinate access, issue resolution, workflow changes, and data-quality improvements • Maintain the consolidated subcontractor-partner database and partner master records • Connect partner records to customers, projects, services, geographies, spend, capabilities, certifications, contracts, SOWs, compliance status, evaluations, and performance history • Research prospective partners and collect and validate onboarding, insurance, security, certification, contract, and compliance information • Administer annual requalification and update approved status changes in systems of record • Manage quote solicitations, track responses, normalize pricing, evaluate compliance and value, prepare scoring matrices and recommendations, and document selection decisions • Coordinate SPA/MSA-style agreements, SP/SOW reviews and approvals, engagement setup, and documentation escalation • Administer engagement closeouts and evaluations; maintain scorecards, capability records, RAG health, performance trends, project status, and stakeholder feedback • Track exceptions and corrective actions, including cost, effort, schedule, quality, customer impact, rework, replacement costs, credits, margin erosion, double effort, and recovery • Prepare dashboards, QBR materials, management reports, meeting records, and action logs • Perform capability, capacity, certification, and geographic gap analysis; document procedures and track milestones • Serve as primary operational contact for approved partners and reinforce customer, communication, quality, documentation, and accountability standards • Participate in criteria-based partner selection decisions; the role does not select partners unilaterally • Review engagements for scope, schedule, quality, documentation, communication, customer impact, cost, margin, and risk, and recommend partner-status changes • Lead corrective-action discussions, confirm owners and closure criteria, hold parties accountable, and support recovery or commercial action • Review compliance and requalification information and recommend partner statuses based on documented evidence • Coordinate with Strategic Priorities Operations, PMO, Delivery, Finance, Legal, Procurement, Security, Presales, Solution Architecture, Sales, and partner teams • Lead QBRs, assess capacity and pipeline readiness, and recommend improvements to standards, workflows, tools, and the partner ecosystem • Identify recurring delivery or communication issues, apply root-cause analysis, recognize high-performing partners, and recommend continuous-improvement actions • Complete ongoing security awareness training and comply with company policies • Identify and escalate security risks and contribute to remediation efforts • Perform other duties as assigned

🎯 Requirements

• Five or more years of experience in subcontractor, vendor, or partner management; IT services operations; professional-services administration; procurement operations; project operations; or related business operations • Experience in an IT services, managed services, consulting, systems-integration, cloud, cybersecurity, infrastructure, or technology-services environment • Working knowledge of SOWs, fixed-price and time-and-materials delivery, project financials, cost controls, resource capacity, delivery quality, and customer-impact considerations • Experience with partner onboarding, assessments, quote and bid processes, contract or SPA support, compliance administration, scorecards, QBRs, corrective actions, and requalification • Ability to interpret project status, cost, effort, schedule, quality, customer, compliance, and operational-risk data and translate findings into practical recommendations • Advanced Excel and reporting skills • Experience using CRM, PSA/project-management, ERP, contract-management, collaboration, and reporting systems • Strong organization, analysis, written and verbal communication, stakeholder management, sound judgment, and follow-through • Ability to support United States-based stakeholders from Manila and participate in recurring meetings across time zones • Experience managing or governing IT subcontractors, delivery partners, technical consultants, professional-services providers, or outsourced delivery resources • Experience with Salesforce, NetSuite, OpenAir/SuiteProjects Pro, ScopeStack, Smartsheet, Power BI, Microsoft 365, Slack, ChatGPT, or comparable platforms • Experience with partner tiering, preferred-partner programs, supplier segmentation, strategic sourcing, capability and geographic coverage planning, process mapping or automation, and offshore or KMC-supported operating environments

🏖️ Benefits

• Competitive base salary • Performance-based bonuses and/or commissions • Accessible and engaged executive team • Inclusive work environment • Environment enabling employees to work to the best of their ability

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