🔥 13 minutes ago
🗣️🇧🇷🇵🇹 Portuguese Required
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• Manage day-to-day governance and operational processes for design and research tools. • Support license provisioning, onboarding, offboarding and seat management activities across multiple platforms. • Improve and document workflows related to tool requests, approvals, procurement and license assignment. • Serve as the primary point of contact for employees seeking guidance on obtaining access to design and research tools. • Partner with Procurement, Finance and business stakeholders to coordinate software purchases and renewals. • Consolidate and track purchase requests (PRs), purchase orders (POs), invoices and related procurement activities. • Maintain visibility into software utilisation, license allocation and renewal schedules. • Identify opportunities to optimise licensing costs, improve adoption and reduce operational overhead. • Develop governance documentation, process guides, FAQs and communication materials. • Create reports and dashboards that provide visibility into license usage, procurement status and operational metrics.
• Experience in Program Management, Project Management, Operations, Business Operations, Procurement Operations or related fields. • Strong organisational and process management skills. • Experience working with software licensing, SaaS tools and procurement processes. • Ability to coordinate across multiple stakeholders and functions — comfortable working with Design, Research, Procurement, Finance, IT and Vendor Management teams. • Strong written and verbal communication skills in English. • Experience creating process documentation and operational workflows. • Nice to have: Experience supporting Design, UX, Research, Product or Engineering organisations. • Familiarity with platforms such as Figma, HeyMarvin, UserTesting, Asana or similar tools. • Understanding of procurement workflows, purchase orders, invoice management and software renewals. • Knowledge of governance, compliance or operational excellence practices.
• Permanent contract. • Competitive salary - with an yearly job performance appraisal. • Hybrid working model - you can either work from home or enjoy our beautiful offices in Tecnopuc. • Join a dynamic +15 nationalities community and enjoy our virtual activities. • Keep challenging yourself with our Nacar Academy training program, aligned with the creation of personalized career paths. • 30 paid vacation days. • Raio card. • Flexible working hours.
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