Regional Safety Manager

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Logo of Nando's Grocery International Limited

Nando's Grocery International Limited

11 - 50 employees

🍽️ Food & Beverage

🏭 Manufacturing

🛒 Retail

Food & Beverage • Manufacturing • Retail

Nando's Grocery International Limited is the FMCG business channel of the global Nando’s restaurant brand, known for its PERi-PERi flavored food products. Operating in 35 countries with over 1200 restaurants worldwide, Nando's Grocery works in collaboration with its restaurant counterparts to deliver its products globally. The company is focused on making a positive impact on the lives of its employees, consumers, and the communities it serves.

📋 Description

• Promote, manage, and support legal compliance at a regional level and support the Head of Restaurant Compliance nationally • Shape and influence Nando’s safety culture • Manage implementation of national safety initiatives across the region • Address regional business challenges and provide specialist safety knowledge • Support the region in staying within legal and policy guidelines • Work with MDs to ensure systems and processes align with Nando’s Safety/QA policies • Identify operational non-compliance requiring company-wide action • Review fire, health and safety, and food hygiene practices and procedures • Promote best practice and improve processes and procedures • Promote a sustainable safety culture • Identify matters for insurance escalation and liaise with the press office on potential brand-reputation issues • Participate in business meetings, report safety/QA performance, and coordinate actions • Resolve outstanding compliance-summary items with MDs • Manage pest-control interfaces and monitor waste-disposal and pest-control service levels • Liaise with licensing lawyers regarding Premises Licenses and DPS changes • Coordinate with external service providers on regional safety matters • Maintain accurate records of AFP incidents, restaurant visits, licensing arrangements, EHO issues, and routine H&S inspections • Ensure new restaurants receive appropriate safety support contracts and materials • Resolve legal contraventions identified by EHOs • Visit restaurants to advise and coach Patraos and managers on operational improvements and audit performance • Investigate alleged food-poisoning incidents and advise Customer Experience colleagues on closure • Rapidly visit restaurants after RIDDOR-reportable accidents, robberies, security incidents, and significant hygiene/H&S complaints • Follow up on external fire and H&S risk assessments • Deputise for safety-team members and support team members with specialised knowledge

🎯 Requirements

• 3–5 years’ experience in a comparable role • Excellent operational knowledge and credibility to recommend and influence realistic safety solutions • Ability to build rapport at all organisational levels • Ability to influence at varied levels and present confidently to different audiences • Coaching and mentoring skills • Analytical problem-solving and sound judgement • Ability to take responsibility for decisions and communicate them promptly and structurally • Excellent organisational skills and ability to manage multiple tasks • Ability to work well under pressure, with interpersonal sensitivity and warmth • Ability to deliver specific safety training to stakeholders • Level 4 food hygiene qualification • NEBOSH General Certificate or equivalent • Passport and driving licence required

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