Accounts Receivable Representative

Job not on LinkedIn

🔥 21 minutes ago

🇲🇽 Mexico – Remote

💵 $8 - $10 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Accounts Receivable

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Native Pest Management

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

👥 B2C

🤝 B2B

B2C • B2B

Native Pest Management is a Florida-based pest control company specializing in residential and commercial pest and lawn care services. They offer pet-friendly, eco-conscious treatments for pests such as termites, mosquitoes, bed bugs, rodents, whiteflies, and common household insects, and provide termite control, mosquito control, rodent control, bed bug extermination, and lawn care across many Florida counties. Founded by West Palm Beach natives, the company emphasizes prompt, licensed, insured service, thorough inspections, integrated pest management (IPM) options, and strong customer service with thousands of positive reviews and free estimates.

📋 Description

• Handle a high volume of inbound and outbound calls, emails, and messages related to billing and account inquiries • Collect service payments from customers and accurately apply them to accounts • Follow up on past-due accounts through phone, text, and email • Investigate and resolve billing discrepancies and payment issues • Identify customer account concerns, provide solutions, or escalate as needed • Collaborate with managers, sales, and operations teams to resolve account and billing issues • Maintain accurate and up-to-date customer account records in the CRM system • Assist in reconciling accounts and ensuring billing and payment record accuracy • Respond promptly to inquiries regarding invoices, balances, and payment status • Support internal teams with account-related updates and requests • Support Customer Service Representative and Operations departments while maintaining healthy cash flow and positive customer experiences

🎯 Requirements

• Previous customer service experience preferred • Strong high-speed Wi-Fi • Good microphone/headset • Good camera • Call center experience strongly preferred • Experience with customer relationship management (CRM) software strongly preferred • Working knowledge of office software • Entry-level knowledge/skill proficiency with Google Suite including Gmail, Google Sheets, Google Docs, etc • Minimum typing speed of 50 WPM with 90% accuracy; a typing test will be conducted • Exceptional written, verbal, and interpersonal communication skills • Bilingual in English/Spanish preferred • Exceptional English language proficiency, with precise pronunciation and highly effective conversational skills • Availability Monday–Friday, 8:00 AM–5:00 PM EDT/EST (GMT-5), including a 1-hour unpaid lunch break • Availability for a rotating half-day Saturday shift (8:30 AM–12:30 PM EST), approximately once monthly or more as needed • Must complete a background check and any required documentation within two weeks of the start date • Must submit a 2–3 minute video recording or video link speaking in English • Applicants must participate in the interview process • Must be able to work remotely from Mexico City, Mexico

🏖️ Benefits

• 10 days of paid time (PTO) during the first year • 6 US Holidays • Paid Training • Employee Referral Bonus • Aguinaldo Bonus • Clear paths for growth and advancement • Comprehensive and affordable benefits