NDD Tech | Brasil
501 - 1000 employees
âïž SaaS
đ€ B2B
đ Cybersecurity
SaaS âą B2B âą Cybersecurity
NDD Tech | Brasil is a SaaS company offering NDD Orbix, a cloud platform for monitoring, managing and optimizing workspace devices and services â including printers, thermal printers, desktops/laptops, label printers and IoT collectors. The platform provides print fleet management, remote installation and queue administration, supplies and predictive replenishment, print control (quotas, secure release, scanning workflows), software and vulnerability monitoring, API integrations and ML-driven analytics to reduce costs, improve uptime and support ESG goals. NDD Tech serves manufacturers, integrators and service providers with high-availability, B2B solutions that centralize device operations, increase profitability and strengthen security and compliance.
Junior Support Analyst
Job not on LinkedIn
đ„ 6 minutes ago
đ§đ· Brazil â Remote
â° Full Time
đą Junior
đ Support Engineer
đ«đšâđ No degree required
đŁïžđ§đ·đ”đč Portuguese Required
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NDD Tech | Brasil
501 - 1000 employees
âïž SaaS
đ€ B2B
đ Cybersecurity
SaaS âą B2B âą Cybersecurity
NDD Tech | Brasil is a SaaS company offering NDD Orbix, a cloud platform for monitoring, managing and optimizing workspace devices and services â including printers, thermal printers, desktops/laptops, label printers and IoT collectors. The platform provides print fleet management, remote installation and queue administration, supplies and predictive replenishment, print control (quotas, secure release, scanning workflows), software and vulnerability monitoring, API integrations and ML-driven analytics to reduce costs, improve uptime and support ESG goals. NDD Tech serves manufacturers, integrators and service providers with high-availability, B2B solutions that centralize device operations, increase profitability and strengthen security and compliance.
đ Description
âą Installation, configuration and maintenance of NDD products âą Training on NDD products or support tools âą Handling support tickets and troubleshooting âą Monitoring bug fixes in customer environments
đŻ Requirements
âą Perform installation, configuration and maintenance of NDD products âą Participate in and/or act as an instructor for trainings on NDD products or support tools for technical analysis âą Respond to tickets to clarify questions, requests, or incidents, identifying and resolving problems âą Consult and publish articles in the knowledge base âą Perform version migrations for customers and partners
đïž Benefits
âą Maximize the value of data to drive our customers' sustainability âą Connected to ESG âą Technology for automation and digital transformation of transportation âą Monitoring and management of corporate smart devices âą Platform for corporate education and organizational knowledge management
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