Tax/Payroll Analyst – Support

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Thomson Reuters Brasil

WebsiteLinkedInAll Job Openings

10,000+ employees

☁️ SaaS

🤝 B2B

📱 Media

💰 Private equity on 2009-04

SaaS • B2B • Media

Thomson Reuters Brasil is the Brazilian arm of Thomson Reuters that provides technology-driven software, data, news and professional expertise to help businesses and public institutions manage legal, tax, accounting and international trade complexities. The company offers SaaS products (like ONESOURCE), AI-enabled legal tools, compliance and automation solutions, and Reuters news services, serving corporations, law and accounting firms, and government bodies with localized support and up-to-date information.

📋 Description

• Provide phone support for the Tax/Accounting and Payroll modules of the Domínio system • Ensure clarity and accuracy in information provided to the client • Ensure efficient support delivery and effective problem resolution • Understand the customer journey and the appropriate procedures for each reported need • Act as an intermediary for product change and correction requests • Practice and promote the organization's values and expected behaviors • Continuously stay updated on the evolution of the solutions offered to customers and the applicable legislation in your area

🎯 Requirements

• Previous experience in Tax/Accounting or Payroll • Degree completed or in progress in Accounting, Human Resources, or related fields • Candidates studying or graduated in Business Administration and Law are welcome • Comfortable working with targets and delivering results • Ability to adapt to established work processes • Strong interpersonal skills and ability to work in a team

🏖️ Benefits

• Health insurance • Gympass • Profit-sharing • Life insurance • Meal allowance • Dental insurance