Account Manager, KYC B2B Clients

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🕒 February 5

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Nect

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

☁️ SaaS

🔐 Security

🤖 Artificial Intelligence

SaaS • Security • Artificial Intelligence

Nect is a German provider of a digital identity wallet and identity services that enables secure, eIDAS‑certified online identification, qualified electronic signatures, and digital document delivery. Its AI-powered products (Nect Ident, Nect Sign, Nect Box and an EUDI-compatible wallet) support KYC/KYB flows and compliance for enterprises, and it serves sectors like banking, insurance, telecommunications and eGovernment. Nect combines trust-service certification, automated identity verification, and a consumer wallet (14+ million users) to deliver compliant, user-friendly digital identity and signing solutions.

📋 Description

• Managing our clients from contract signing onwards, including preparing the joint kick-off for collaboration • Leading and guiding clients through the onboarding and implementation process of our products • Knowing and documenting all key customer information • Identifying new use cases and upselling opportunities and proactively presenting them to the client • Actively expanding customer relationships with a focus on revenue targets • Identifying product opportunities from customer feedback in collaboration with the product team • Regular status meetings with clients — via video call and in person • Preparing reports and analyses • Explaining technical concepts and product features clearly and convincingly

🎯 Requirements

• Completed training or degree in business administration (BWL), business informatics (Wirtschaftsinformatik), sales, or a commercial/vocational qualification with relevant professional experience • 3+ years of experience as an Account Manager in a B2B company, ideally in the software sector • Technical understanding of IT products and a willingness to learn new technologies • Interest in topics such as ID wallets, AI and deep tech • Results-oriented and comfortable being measured by your outcomes • Preferable: experience with the regulatory environment of KYC solutions • Strong communication skills to act as a sparring partner for our clients • Enthusiasm for selling our products to customers • Strong service mindset and customer orientation • Proactive work attitude with enjoyment for building processes • Very good German and English skills

🏖️ Benefits

• Flexible working: remote option (approx. 40%) and a modern working environment • Scale-up culture with security & vision: digital, innovative, ambitious • Flat hierarchies & fast decision-making: real scope to shape your ideas • Personal development: opportunities to grow in a forward-looking tech company • Attractive compensation: including a performance-based commission plan • Modern office in Hamburg: central location between the Elbe and Alster with a pleasant working atmosphere • Health benefit: company supplementary health insurance • Team spirit: regular events and exchanges in a motivated environment • Meals: subsidy for your daily refreshments