Account Manager, Production

🕒 March 11

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Logo of Nen Creative

Nen Creative

1 - 10 employees

Founded 2022

🤝 B2B

📱 Media

B2B • Marketing • Media

Nen Creative is a design and marketing agency focused on accelerating growth for brands through innovative video, web, and branding solutions. They cater to a diverse portfolio of clients, offering expertise in fundraising and digital marketing for companies looking to enhance their presence and impact in the market.

📋 Description

• Own the inbound lead pipeline — respond quickly, qualify opportunities, and guide prospects through the decision process • Lead discovery calls to understand client goals, scope projects accurately, and set clear expectations • Prepare proposals and scopes of work in collaboration with creative leadership • Close new business and hand off seamlessly to the creative producer and production team • Serve as the primary point of contact for all pricing questions, scope changes, and contract matters • Build and nurture client relationships that generate repeat business and referrals • Develop and maintain the sales playbook, proposal templates, and client-facing collateral • Proactively request client reviews, testimonials, and flag clients who are strong candidates for case studies • Own the health of the CRM — keep pipeline data accurate, up to date, and actionable • Track and report on key sales metrics including conversion rates, lead sources, and deal velocity • Ensure all client and deal records are maintained accurately in Airtable and our CRM • Collaborate with producers and creatives to ensure project scopes are realistic and resourced correctly • Flag scope creep or misaligned expectations early and resolve them before they reach the production team • Identify process gaps and propose improvements to how we intake, scope, and close clients

🎯 Requirements

• 2–4 years of experience in a producer, account management, business development, sales, or growth role — ideally at an agency, production company, or creative studio • Background in film, video, or content production is a strong plus — you understand how shoots, edits, and creative timelines actually work • Natural communicator — you're warm, clear, and clients feel confident in your hands • Highly organized — you can manage multiple active deals and client relationships simultaneously • Self-directed and proactive — you surface problems before they become fires • Comfortable working independently in a remote environment • Strong written English and attention to detail

🏖️ Benefits

• remote role

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