Cloud Administrator III

🔥 0 minutes ago

🇨🇴 Colombia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥️ Administration

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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NeoWork

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤝 B2B

🏢 Enterprise

👥 HR Tech

B2B • Enterprise • HR Tech

NeoWork is a global staffing and operations partner that helps businesses scale quickly and efficiently. They provide a range of services including customer experience transformation, virtual assistants, AI training, MVP solutions, and both creative and technical services. NeoWork's offerings are designed to enhance operational capabilities and drive revenue and retention for client businesses. They offer managed services including quality assurance, workforce management, and dedicated reporting, thereby functioning as an extension of a company’s team. NeoWork tailors its competitive pricing to meet the unique needs of its clients, providing highly trained and experienced staff ready to deploy at startup speed.

📋 Description

• Administer and support the full Microsoft 365 E5 ecosystem, including Exchange Online, Teams, SharePoint Online, OneDrive for Business, and collaboration services • Manage licensing, provisioning, service health, and governance • Support Teams Voice and collaboration technologies • Lead modernization efforts to improve employee productivity and digital workplace experiences • Administer Microsoft Entra ID and hybrid identity environments • Manage Conditional Access policies, authentication methods, MFA, and identity security controls • Support onboarding, role changes, offboarding, and access reviews • Administer security, distribution, dynamic, and guest B2B collaboration groups • Support passwordless initiatives, including Windows Hello for Business and modern authentication • Administer Microsoft Intune and Endpoint Manager • Maintain compliance policies, configuration profiles, security policies, Windows Update rings, and Autopilot deployments • Manage Windows 11, Android, iOS, and macOS endpoints throughout their lifecycle • Troubleshoot enrollment, compliance, provisioning, application deployment, and endpoint security issues • Administer Microsoft Defender technologies and investigate and respond to security alerts and incidents • Participate in vulnerability management and remediation efforts • Develop endpoint hardening standards and security baselines • Support Microsoft Purview compliance technologies, regulatory, audit, and governance initiatives • Assist with compliance documentation and evidence collection • Support governance and deployment of Microsoft Copilot technologies, including licensing, usage monitoring, and administrative controls • Support administration of Azure resources, cloud modernization, hybrid infrastructure integration, business continuity, and disaster recovery • Serve as an escalation resource for complex Microsoft 365, identity, endpoint, and security issues • Collaborate with Systems, Network, AI, and Cybersecurity teams on infrastructure and incident response • Support Windows Server environments, including Active Directory, Group Policy, DNS, and DHCP • Manage Hyper-V administration and coordinate disaster recovery initiatives • Participate in after-hours maintenance as required • Develop automation using PowerShell, Microsoft Graph API, Power Platform, and Azure automation • Improve onboarding, offboarding, provisioning, patching, reporting, and operational workflows • Create technical documentation, knowledge articles, standards, and procedures • Identify operational efficiency improvements • Mentor support staff and share technical expertise

🎯 Requirements

• Bachelor's degree in Information Technology, Computer Science, or equivalent work experience • Minimum 5 years of progressive IT experience with increasing responsibility for Microsoft technologies • Minimum 3 years administering Microsoft 365 in an enterprise or multi-site business environment • Strong hands-on experience with Microsoft 365 administration • Strong hands-on experience with Microsoft Intune • Strong hands-on experience with Microsoft Entra ID • Strong hands-on experience with Microsoft Defender • Strong hands-on experience with PowerShell automation • Strong hands-on experience with Windows endpoint management • Experience supporting hybrid on-premises and cloud environments • Strong troubleshooting methodology and root-cause analysis skills • Excellent communication, documentation, and customer service skills • Ability to prioritize competing priorities and manage multiple initiatives • Ability to work independently while collaborating across IT, cybersecurity, and business teams • Strong understanding of Microsoft 365 security and compliance best practices • Experience with Microsoft Purview administration • Experience supporting Microsoft Teams Voice • Understanding of modern endpoint management, Autopilot, endpoint security, and device compliance • Familiarity with Azure administration, Windows Server, Hyper-V, identity governance, and ITIL service management • PowerShell scripting experience (strongly preferred) • Experience supporting Microsoft Copilot or AI-enabled productivity platforms • Preferred certifications: MS-102, MD-102, SC-300, SC-200, AZ-104, CompTIA Security+

🏖️ Benefits

• We offer health insurance for contractors • Holiday Extra Pay • The work hours generally align with standard business hours in the US, with some potential flexibility depending on the client's needs. • We prioritize the mental health of our team members and offer mental health days to support their well-being. • In addition to the base salary, performance-based incentives are provided. • There is an annual review and appraisal process in place. • There are ample opportunities for professional growth and advancement within the company.