Legal Operations Manager

🔥 13 hours ago

🇦🇷 Argentina – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 10%

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Logo of Netrix Global

Netrix Global

501 - 1000 employees

Founded 1990

💼 Consulting

📣 Marketing

Consulting • Marketing • IT Service Management

Netrix Global is an IT consultant and managed service provider dedicated to solving business challenges through technology. With a team of over 600 technical engineers, solution architects, and IT professionals, Netrix Global specializes in IT strategy, application development, cloud infrastructure, data and AI, modern work solutions, and comprehensive cybersecurity services. The company acts as an extension of their clients' teams, offering services that include IT strategy design, implementation, and ongoing management. Known for their enterprise-level consultancy capabilities combined with the agility of a local provider, Netrix Global delivers tailored IT solutions to modernize and secure business operations, enhancing productivity and innovation across various industries.

📋 Description

• Own the end-to-end lifecycle for customer contracts, including SOWs, Change Orders, MSAs, service agreements, amendments, renewals, and related commercial documents • Oversee contract intake, review, approvals, redline coordination, execution, retention, and archival • Ensure contractual documentation is complete, properly approved, and consistent with established contracting standards and processes • Coordinate effective handoff of executed contracts to downstream business teams • Review Statements of Work and related commercial documentation for completeness, consistency, operational readiness, and compliance • Evaluate and improve contracting workflows with Legal, Sales, Service Delivery, and other stakeholders • Identify process bottlenecks and implement scalable solutions to improve efficiency, visibility, and cycle times • Drive automation initiatives that reduce manual effort and improve stakeholder experience • Establish and maintain service-level expectations and operational controls • Serve as the primary liaison between business stakeholders and Legal • Coordinate contract reviews, issue identification, risk escalation, and resolution of contractual matters • Review and coordinate negotiation of customer MSAs, SOWs, amendments, and other commercial agreements • Identify and escalate contractual, operational, and commercial risks • Support approval matrices, playbooks, templates, and contracting standards • Provide contract process guidance and issue resolution • Collaborate with Sales, Finance, Service Delivery, Security, and Customer Success • Serve as business owner for contract lifecycle management processes and related systems • Manage and optimize contract workflows within CLM and Salesforce • Maintain contract repositories, reporting, documentation standards, and data integrity • Develop reporting to identify bottlenecks and process inefficiencies • Lead and develop the Contract Operations team • Establish team priorities, workload management practices, and performance expectations • Promote accountability, continuous improvement, and customer service • Improve contract turnaround times while maintaining compliance and quality • Increase visibility and accountability throughout the contracting process • Streamline workflows through automation and process simplification • Strengthen adoption of CLM and Salesforce contracting processes • Build partnerships across Sales, Finance, Service Delivery, and Operations • Develop a scalable Contract Operations function supporting company growth

🎯 Requirements

• Bachelor's degree or equivalent experience • 5+ years of experience in Contract Operations, Contract Management, Contract Administration, Legal Operations, or a related field • Experience supporting technology services, managed services, outsourcing, cloud, cybersecurity, professional services, or consulting agreements • Experience supporting customer contracts, SOWs, Change Orders, and commercial agreements • Strong experience with Salesforce and contract-related business processes • Experience working with or administering a Contract Lifecycle Management (CLM) platform • Strong project management, stakeholder management, and process improvement skills • Excellent organizational, communication, and problem-solving abilities • Preferred: Experience with DocuSign CLM or similar CLM platforms • Preferred: Experience within a technology services, managed services, consulting, or SaaS organization • Preferred: Experience implementing workflow automation and process optimization initiatives • Preferred: Familiarity with AI-enabled workflow and contracting solutions • Shift availability from 9 a.m. to 6 p.m., Monday to Friday • English in company

🏖️ Benefits

• Swiss Medical: SMG-30 (family members included) • AWS and Azure certifications • Happy club: Pedidos Ya Internet and connectivity • Competitive salary and benefits • English in company • Ability to work remotely • An awesome learning environment for you to develop • Comprehensive group benefits to meet the needs of you and your family • Flexibility • Time off when you need it • Casual work environment • Some travel required

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