Enterprise Applications – Automation Specialist

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New Era Technology

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🔒 Cybersecurity

📡 Telecommunications

🏢 Enterprise

Cybersecurity • Telecommunications • Enterprise

New Era Technology is a global technology solutions provider offering a wide range of services and solutions, including cloud services, professional and managed services, cybersecurity, collaboration and unified communications, data networking, digital transformation, and physical security. With a team of engineers, designers, installers, and technicians, New Era Technology collaborates with over 20,000 customers and operates through 80+ offices worldwide. They are recognized as a top integrator for AV and video collaboration and offer industry-specific solutions for sectors such as healthcare, education, government, banking, finance, and retail. New Era Technology aims to help businesses adapt to the rapidly changing digital landscape through innovative technology solutions and customized services.

📋 Description

• Administer and support ConnectWise, Microsoft Dynamics 365 Business Central, and Workday Adaptive Planning. • Manage application configuration, user access, system support, and documentation. • Design and build workflows using Power Automate, Power Apps, Copilot Studio, and Azure AI services. • Identify opportunities to automate manual and repetitive business processes. • Develop AI-enabled solutions to improve productivity and operational efficiency. • Collaborate with Enterprise IT, Security, Data, and Architecture teams on automation initiatives. • Support user training, knowledge sharing, and continuous process improvement.

🎯 Requirements

• 3+ years of experience supporting enterprise applications such as ERP, CRM, PSA, or financial systems. • Experience with ConnectWise, Microsoft Dynamics 365 Business Central, or Workday Adaptive Planning. • Hands-on experience with Microsoft Power Platform (Power Automate, Power Apps) and AI tools such as Copilot Studio or Azure OpenAI. • Knowledge of SQL, REST APIs, and system integrations. • Strong problem-solving, communication, and stakeholder management skills. • Ability to work independently and manage multiple priorities in a fast-paced environment. • Experience with Azure AI, Copilot Studio, or Microsoft Fabric is highly desirable. • Experience in an MSP environment. • Familiarity with ITIL or IT Service Management practices. • Experience with AI governance and enterprise automation initiatives

🏖️ Benefits

• Day 1 HMO + 1 free dependent • Health and Wellness Reimbursement Benefits • Sunlife Group Insurance • Company Salary Loans • Government contributions • Assistance with government loan payments • 13th month pay • Night differentials pay • Holiday pay (for hours worked on holidays) • Mandated Leaves • Work equipment provided