
1001 - 5000 employees
đź Consulting
đĽ Healthcare
đŚ Logistics
Consulting ⢠Healthcare ⢠Logistics
New Era Technology is a global technology solutions provider offering a wide range of services and solutions, including cloud services, professional and managed services, cybersecurity, collaboration and unified communications, data networking, digital transformation, and physical security. With a team of engineers, designers, installers, and technicians, New Era Technology collaborates with over 20,000 customers and operates through 80+ offices worldwide. They are recognized as a top integrator for AV and video collaboration and offer industry-specific solutions for sectors such as healthcare, education, government, banking, finance, and retail. New Era Technology aims to help businesses adapt to the rapidly changing digital landscape through innovative technology solutions and customized services.
đĽ 19 hours ago
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1001 - 5000 employees
đź Consulting
đĽ Healthcare
đŚ Logistics
Consulting ⢠Healthcare ⢠Logistics
New Era Technology is a global technology solutions provider offering a wide range of services and solutions, including cloud services, professional and managed services, cybersecurity, collaboration and unified communications, data networking, digital transformation, and physical security. With a team of engineers, designers, installers, and technicians, New Era Technology collaborates with over 20,000 customers and operates through 80+ offices worldwide. They are recognized as a top integrator for AV and video collaboration and offer industry-specific solutions for sectors such as healthcare, education, government, banking, finance, and retail. New Era Technology aims to help businesses adapt to the rapidly changing digital landscape through innovative technology solutions and customized services.
⢠Administer assigned projects from ramp-up to completion ⢠Plan and execute projects within signed-agreement terms, delivering on time and within budget ⢠Implement project and process management methodologies, standards, and tools ⢠Lead project kick-off meetings and serve as the initial escalation point for issues ⢠Complete accurate monthly forecasting reports for staffing and financial analysis ⢠Assist with project bids and proposals, including negotiated terms and subcontractor pricing ⢠Proactively mitigate risk and forecast project trajectories ⢠Ensure field operations are executed safely, to industry standards, and according to signed agreements ⢠Estimate project and work-order costs and revenue across their life cycles ⢠Maintain project information, job progress, photographs, daily tracking reports, and job costing ⢠Manage project information and data using company-issued tools and systems ⢠Serve as the main communication point between internal and external contacts ⢠Develop organizational partnerships and maintain customer and stakeholder relationships ⢠Identify potential new business relating to assigned customers ⢠Drive operational excellence across invoicing, technician arrival, project goals, productivity, and project margins ⢠Improve customer satisfaction and NPS scores ⢠Ensure corporate policies, procedures, SLAs, and customer satisfaction requirements are followed ⢠Attend and contribute to weekly Operations meetings
⢠3-5 years of experience working in a project environment, including relevant IT Infrastructure industry experience, with overall project responsibility ⢠Ability to anticipate potential problems and proactively troubleshoot to resolve issues ⢠Strong ability to define technical problems, collect data, establish facts, and draw valid conclusions ⢠Ability to analyze ideas and use logic to determine their strengths and weaknesses ⢠Ability to understand new information or materials by studying and working with them ⢠Ability to effectively communicate and present information clearly, concisely, professionally, and grammatically correctly ⢠Ability to build collaborative relationships, understand and educate customers ⢠English language skills, minimum B2 ⢠Bachelor's Degree preferred ⢠PMP or Equivalent Professional Certification preferred
⢠Competitive benefits ⢠Personal and professional development opportunities ⢠Continuous training ⢠Opportunity to work alongside industry-certified experts ⢠Supportive, growth-oriented, team-oriented culture ⢠Collaborative and inclusive workplace
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