Senior Associate, HR Operations, Payroll

🕒 June 24

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Newfire Global Partners

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2016

💼 Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

Newfire Global Partners is an American IT services and advisory firm (founded in 2016 in Boston) that provides talent augmentation, software engineering, data & analytics, and AI/ML advisory to enterprise and investor clients. The company offers multidisciplinary engineering, product, and marketing teams, technical due diligence for VC/PE, data platform optimization, and an internal ML tool (Novel Heat) to improve code quality and Scrum velocity. Newfire operates across the Americas, Europe, and APAC with a 24x5 follow-the-sun delivery model and focuses on sectors such as digital healthcare, fintech, cybersecurity, and education technology.

📋 Description

• Process payroll and payroll-related transactions accurately and on schedule, supporting employees and contractors across the LATAM & U.S., including regular payroll cycles, off-cycle payments, adjustments, deductions, medical leaves (USA and Costa Rica) and final pay calculations where applicable. • Maintain employee payroll and HR data in HRIS and payroll systems, ensuring records are complete, accurate, and up to date throughout the employee lifecycle. • Review timesheets, pay changes, bonuses, commissions, leave entries, garnishments, and tax withholdings to ensure proper processing and compliance. • Draft, review, track, and manage employment-related contracts and agreements, including offer documentation, contractor agreements, amendments, and other people-related records for the U.S. Costa Rica and LATAM in partnership with internal stakeholders. • Support payroll and HR operations compliance by helping monitor applicable wage, tax, and employment requirements and coordinating with internal or external partners as needed across the LATAM & U.S.. • Respond to employee and manager questions related to pay, timekeeping, deductions, direct deposit, and HR operational processes with clarity and professionalism. • Coordinate onboarding and offboarding operational tasks, including employee documentation, system updates, status changes, and payroll-related setup or closeout activities. • Partner with HR, Finance, and other internal stakeholders to reconcile payroll data, support audits, prepare standard reports, and resolve discrepancies in a timely manner. • Protect confidential employee and compensation information by following internal controls, privacy standards, and data handling best practices. • Identify opportunities to improve payroll and HR operations workflows, strengthen documentation, and support process automation or system enhancements. • As a Senior team member, you will be expected to actively participate in our hiring processes by serving on interview panels for future roles across the company.

🎯 Requirements

• 5–8 years of experience in payroll, HR operations, people administration, or a closely related field. • Hands-on experience supporting U.S. payroll and coordinating payroll or people operations processes in LATAM, preferably in a multi-state and multi-country environment. • Working knowledge of payroll regulations, wage and hour practices, tax withholdings, deductions, and payroll compliance requirements. • Experience using HRIS and payroll platforms such as BambooHR, TriNet or similar systems. • Strong proficiency in Microsoft Excel and comfort working with data validation, reconciliations, and reporting. • High attention to detail, strong organizational skills, and the ability to manage deadlines with accuracy. • Excellent written and verbal communication skills with a customer-service mindset and the ability to handle sensitive information with discretion. • Professional proficiency in both English and Spanish, with the ability to communicate clearly and effectively with employees, managers, and partners across the U.S. and LATAM. • Bachelor’s degree in human resources, Business Administration, Accounting, Finance, or a related field preferred; equivalent practical experience may be considered. • This role requires travel for up to 5% of work-time. • This role requires support of the business hours, 8 am to 5 pm EST.