Inbound Sales Consultant

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Newfold Digital

1001 - 5000 employees

Founded 2021

💼 Consulting

📣 Marketing

📦 Logistics

💰 Venture Round on 2021-01

Consulting • Marketing • Logistics

Newfold Digital is a leading web presence solutions provider serving millions of small-to-medium businesses globally. Through its portfolio of brands, including Bluehost, CrazyDomains, HostGator, Network Solutions, Register. com, Web. com, and many others, Newfold Digital helps customers of all sizes build a digital presence that delivers results and adds value to businesses. With extensive product offerings such as domains, website builders, hosting, security, online marketing, professional website design, and SEO services, along with personalized support, Newfold Digital collaborates with its customers to meet their online presence needs.

📋 Description

• Handle inbound customer calls while identifying opportunities to grow their online presence • Build rapport and uncover customer needs through thoughtful discovery and consultative conversations • Educate customers on website solutions, digital marketing, and online business strategies • Recommend products and services that align with each customer's business goals • Resolve customer concerns within the scope of support while providing a seamless experience • Consistently meet or exceed performance expectations, including sales goals, customer satisfaction, and quality metrics • Demonstrate strong time management and the ability to multitask in a fast-paced, high-volume environment • Maintain accurate customer documentation and follow established processes • Close sales with confidence, professionalism, and integrity

🎯 Requirements

• Self-motivated and driven to meet and exceed sales goals • Excellent communicator with strong verbal and written communication skills • Passionate about helping small and medium-sized businesses succeed • Skilled at building relationships and earning customer trust • Comfortable navigating multiple systems while managing several tasks at once • Adaptable, coachable, and open to continuous feedback and development • Collaborative team player with a positive attitude and customer-first mindset • Previous sales, customer service, or consultative sales experience preferred • Experience working toward sales or performance metrics preferred • Familiarity with websites, digital marketing, or online business solutions is a plus but not required

🏖️ Benefits

• Health Insurance options (HSA, Medical, Dental, Vision) • Matching 401K • Life/AD&D/STD/LTD • Tuition Reimbursement • Pet Insurance • Generous vacation policy

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